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PENGARUH KUALITAS LAYANAN DAN CITRA MEREK TERHADAP KEPUASAN KONSUMEN HOTEL GRAND CANDI SEMARANG Iwan Kurniawan Subagja; Azis Hakim
Jurnal Manajemen Bisnis Krisnadwipayana Vol 8, No 3 (2020): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v8i3.480

Abstract

This study aims to determine the effect of service quality and brand image on customer satisfaction. The research was conducted at Hotel Grand Candi Semarang. The sampling technique used simple random sampling and data analysis used multiple linear regression analysis. The results showed that service quality and brand image had a positive and significant effect on customer satisfaction at Hotel Grand Candi Semarang.
PENGARUH KUALITAS LAYANAN DAN CITRA MEREK TERHADAP KEPUASAN KONSUMEN HOTEL GRAND CANDI SEMARANG Iwan Kurniawan Subagja; Azis Hakim
Jurnal Manajemen Bisnis Krisnadwipayana Vol 8, No 3 (2020): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v8i3.480

Abstract

This study aims to determine the effect of service quality and brand image on customer satisfaction. The research was conducted at Hotel Grand Candi Semarang. The sampling technique used simple random sampling and data analysis used multiple linear regression analysis. The results showed that service quality and brand image had a positive and significant effect on customer satisfaction at Hotel Grand Candi Semarang.
The Influence of Duties and Education Experience on New Personnel Duties in the Indonesian National Army's Operating Staff Environment Azis Hakim
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.57654

Abstract

New personnel in the TNI operations staff environment are expected to have sufficient skills and knowledge to be able to complete the assigned tasks. However, several factors such as complex tasks and lack of educational experience can affect the ability of new personnel to carry out these tasks. The purpose of this study is to determine the effect of task experience and education partially and simultaneously on the adaptation of new personnel assignments in the TNI Operations Staff Environment. The research method uses a survey with a quantitative approach. The sampling technique uses Simple Random Sampling. The sample size was 44 respondents. The results showed that a) task experience had a positive and significant effect on the adaptation of new personnel assignments; b) Task experience and education together have a positive and significant effect on the adaptation of new personnel assignments. It is recommended that in the selection of new personnel within the Indonesian Army Operations Staff, those who already have duty experience and education will support each other to facilitate the process of adjusting their duties. Looking at the dynamics of tasks in the TNI Operations Staff environment, it is recommended that task experience with the priority of work mastery and education with the priority of developing science and technology is the most ideal combination for accelerating adaptation. processes within the TNI Operations Staff so that they can subsequently smoothly carry out their duties within the TNI Operations Staff.
The Influence of Work Quality and Employee Competence on Human Resources Professionalism at the Ministry of Defense Planning and Finance Bureau Pandji Sukmana; Azis Hakim
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.58202

Abstract

This study aims to analyze the effect of work quality and employee competence, individually and collectively, on the professionalism of human resources at the Planning and Finance Bureau of the Ministry of Defense. The research method uses a correlational survey with a quantitative approach; the sampling technique is simple random sampling, namely simple random sampling. The population in this study were employees, as many as 78 people. In contrast, the sample in this study was 65 respondents, with the percentage of inaccuracy determined to be as much as 5%. The results showed that: a) quality of work on the professionalism of human resources had a strong and significant positive influence with the results of a correlation coefficient of 58.6%, while other factors and tests influenced the remaining 41.4%. Significant (t-test) tcount 9,439 > ttable 2,000; b) employee competence on the human resource professionals has a strong and significant positive influence with the results of a correlation coefficient of 57.6% while the remaining 42.4% is influenced by other factors and significant test (t-test) tcount 9,247 > ttable 2,000; c) work quality and employee competence together on the professionalism of human resources has a strong and significant positive influence with a correlation coefficient of 61.8% while the remaining 38.2% influenced by other factors and significant test (F test) Fcount 50,073 > Ftable 3,15. The implication of this research is the importance of work quality and employee competence in increasing the professionalism of human resources in the Planning and Finance Bureau of the Ministry of Defence.
Digital Signature Standard Implementation Strategy by Optimizing Hash Functions Through Performance Optimization Ferraro S. Octora Ginting; Veithzal Rivai Zainal; Aziz Hakim
Journal of Accounting and Finance Management Vol. 3 No. 6 (2023): Journal of Accounting and Finance Management (January - February 2023)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v3i6.175

Abstract

Security method of data transmission process has been growing rapidly with the science of cryptography. Cryptography can provide security services that includes security aspects like confidentiality, data integrity, authentication and non-repudiation. Modern cryptography uses a key that must be kept secret to overcome the problem of cryptographic security. Problem in the use of the same key by two entities that communicate with each other in exchanging messages is a way to distribute the key. This problem can be overcome by using public-key cryptography, which allows users to communicate securely without a shared secret key. Digital signature is the application of public-key cryptography. When accessing important digital documents, it is necessary to verify the signature given. Implementation of digital signature always requires a hash function. Hash function used in this research namely SHA-256, SHA-384 and Tiger. Federal Information Processing Standards (FIPS) set the cryptographic standard for digital signatures is the Digital Signature Standard (DSS). Algorithms included in the DSS are the Digital Standard Algorithm (DSA), Ron Rives, Adi Shamir, and Leonard Adleman (RSA) and Elliptic Curve Digital Signature Algorithm (ECDSA). So it is necessary to test the best digital signature implementation strategy that can be used by optimizing the performance of the hash function. Performance testing of the three algorithms is done by making an application using a computer programming language C++. Implementation program using C++ class library for cryptographic scheme that is Crypto++ Library 5.6.0. Class libraries used in the classes functions for digital signatures. On the application of digital signatures generated, conducted tests is done by combining each hash function algorithm with each of the DSS in order to compare their performance in terms of time and memory usage. Against the test results are then analyzed using statistical tests. The result shows that pair of Tiger hash function and DSA algorithm is the best combination.
Analysis Of Satisfaction Mustahik Rumah Sehat Baznas Jakarta Siti Masturoh; Veithzal Rivai Zainal; Aziz Hakim
Dinasti International Journal of Management Science Vol. 4 No. 4 (2023): Dinasti International Journal of Management Science (March - April 2023)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v4i4.1757

Abstract

The realization of a healthy state is the desire of all parties. Not only by individuals, but also by families, groups and even communities. In order to realize optimal public health status, various efforts must be implemented, one of which is to provide health services. With the increasing level of education and the socio-economic condition of the community, the needs and demands of the community for health appear to be increasing as well. To be able to meet these needs and demands, there are no other efforts that can be made, except to provide the best possible health services. In accordance with the mandate of Article 6 Law 23 of 2011 concerning the management of Zakat, the National Zakat Amil Agency includes the functions of planning, collection, distribution and utilization, reporting and accountability. In carrying out the distribution of zakat, one of the areas that becomes one of the concentrations of BAZNAS is the health sector which is one of the basic needs of Mustahik. The role of BAZNAS in facilitating health needs and supporting the government's obligation to provide health services is carried out by carrying out a distribution process in the health sector.
Decontamination By Personel of NBC Company of Indonesian Arny at Wisma Atlet- Emergency Hospital for Covid-19: Work Load, Stress Work, and Personnel Performance Tri Ambodo; Veithzal Rivai Zainal; Azis Hakim
Dinasti International Journal of Management Science Vol. 4 No. 5 (2023): Dinasti International Journal of Management Science (May - June 2023)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v4i5.1835

Abstract

Purpose of this writing is to discuss the relationship of work load, stress work, and military personnel performance of Kizi Nubika Pusziad (Indonesian Army Engineers-Nuclear-Biological-Chemical Company) including their supporting proofs when conducting his decontamination task at Wisma Atlet RSDC (Wisma Atlet- Emergency Hospital for Covid-19) in Kemayoran – Jakarta as part of military operation other than war in responding to Covid-19 spread launched by TNI (Indonesia National Armed Forces) in the middle of year 2020, at the beginning of Covid-19 Pandemic, and in the period of anxiety and panic among Indonesian people were felt very high if infected by Covid-19 due to no proper medicines or vaccine available yet for fighting the covid-19 disease. Based on analysis of collected data from information-sources interviews and literature studies it shows that among problems of work load and stress work having the most negative impact on personnel performance conducting decontamination task is there a combination of work load, coming in the form of a high number patients treated in Wisma Atlet RSDC, and stress work caused by individual personal problems, mainly such as receiving bad news that his family are positive being infected by Covid-19 and must be treated or quarantined at hospital, or must be isolated at home or have passed away caused by covid-19 disease. Those findings need serious and thorough attentions from the commander and leaders of Kizi Nubika Pusziad, especially if the organization receives order from Indonesian Army Headquarter to perform similar task at a reference emergency hospital as supporting efforts for responding to a non-natural disaster caused by the spread of new emerging disease which is much more contagious and complex than Covid-19 disease in the future.
Influence of Work from Home Policies and Allowances Performance on the Quality of Public Services Iwan Kurniawan Subagja; Azis Hakim
International Journal of Social Science and Business Vol. 7 No. 2 (2023): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i2.57655

Abstract

Good public services must be carried out in order to create comfort, but based on monitoring in Bantargadung District, Sukabumi Regency, West Java, it is known that the quality of public services provided has not been in line with expectations during the Covid-19 virus pandemic. The purpose of this study was to determine the effect of work-from-home policies and employee performance allowances individually and jointly on the quality of public services in Bantargadung District, Sukabumi Regency, West Java. The research method with a quantitative approach. The sampling technique uses Simple Random Sampling. The number of research samples is 38 respondents. The results of the study are: a) work from home policies affect the quality of public services. b) performance allowances affect the quality of public services. c) work from home policies and performance allowances affect the quality of public services. The work from home policy in Bantargadung District, Sukabumi Regency, West Java, needs to be implemented because it has an impact on low costs, flexibility in work, increased work productivity, increased job satisfaction, the balance of work and life, and avoids disruption to the work environment, so that the implementation of this policy is expected to remain can improve the quality of public services. Performance allowances in Bantargadung District, Sukabumi Regency, West Java, need to be increased, such as the amount of salary, providing incentives, providing insurance, and providing facilities that support work activities, so that with these improvements it is expected to improve the quality of public services.
ANALYSIS OF THE INFLUENCE OF SCHOOL PRINCIPAL MANAGERIAL COMPETENCIES ON PERFORMANCE PUBLIC HIGH SCHOOLS TEACHERS IN INDONESIA Ilham Kamaruddin; Andi Fitriani Djollong; Akhmad Ramli; Muhamad Akbar; Azis Hakim
Jurnal Scientia Vol. 12 No. 04 (2023): Education, Sosial science and Planning technique, 2023, Edition September-Nov
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v12i04.1958

Abstract

In order to achieve good management in an organization, a manager with expertise in that field is required; this rule also holds true in the field of education, particularly in schools. The principal, who serves as the manager, is responsible for the management quality of the school. The purpose of this study is to determine how teacher performance is impacted by the principal's managerial skills. This study employed a quantitative methodology. Each of the 50 teachers that participated in the study served as the sample. A questionnaire was utilized as the data collection tool. The study can draw the conclusion that the management competency variable effects the teacher performance variable by 40% based on the results of the determination test research, with the remaining 60% being influenced by other variables that were not examined. It can be interpreted that the level of contribution of these two variables is included in the medium category
The Influence of Work Environment and Work Culture on Employee Achievement at the Secretariat of The Human Resources Development Agency, Ministry of Home Affairs Budi Supriyatno; Azis Hakim
International Journal of Business and Social Science Research Vol. 4 No. 7 (2023): Vol. 4 No. 7 (2023): July (IJBSSR)
Publisher : The Institute of Academic Research and Publication (IARP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47742/ijbssr.v4n7p3

Abstract

The research objective is how much influence the work environment and work culture together have on the work performance of employees at the Secretariat of the Human Resources Development Agency, Ministry of Home Affairs. The purpose of this study is to determine and examine the magnitude of the influence of the work environment and work culture jointly on employee performance at the Secretariat of the Human Resources Development Agency, Ministry of Home Affairs. The research method uses a survey with a quantitative approach that is correlational with the sampling technique used based on the sampling table developed by Isaac and Michael. In this study, the number of samples was 58 respondents. The variables studied were work environment (X1) and work culture (X2) as independent variables, while employee performance was the dependent variable (Y). Based on the results of the research that has been done, namely: 1) Based on the results of hypothesis testing the effect of work environment variables on employee performance at the Secretariat of the Human Resources Development Agency of the Ministry of Home Affairs, it has a strong and significant positive influence, this is indicated by the correlation coefficient value of 0.695 and the coefficient of determination of r2 = 0.483 or 48.3%, this means that 48.3% employee performance is determined by the work environment, the remaining 51.7% is determined by other factors. Furthermore, for the significance test, the t-count value is 7.233 and the t-table value is 2.000. This means that the alternative hypothesis is accepted because t-count (7.233) > t-table (2.000). 2) Based on the results of hypothesis testing the effect of work culture variables on employee performance at the Secretariat of the Human Resources Development Agency of the Ministry of Home Affairs, it has a strong and significant positive influence, this is indicated by the correlation coefficient value of 0.697 and the coefficient of determination of r2 = 0.486 or 48.6%, this means that 48.6% employee performance is determined by work culture, the remaining 51.4% is determined by other factors. Furthermore, for the significance test, the t-count value is 7.276 and the t-table value is 2.000. This means that the alternative hypothesis is accepted because t-count (7.276) > t-table (2.000). 3) To test the double correlation hypothesis of work environment and work culture variables together on employee performance at the Secretariat of the Human Resources Development Agency of the Ministry of Home Affairs, it turns out to have a strong and significant positive influence with a correlation coefficient of 0.739 and a coefficient of determination of r2 = 0.546, this means that together employee performance of 54.6% is determined by the work environment and work culture, the remaining 45.4% is determined by other factors. Furthermore, for the significance test, the F-count value was 33.133 and the F-table value was 3.17. This means that the alternative hypothesis is accepted because of F-count (33.133) > F-table (3.17).