JWM (JURNAL WAWASAN MANAJEMEN)
Vol. 14 No. 2 (2026)

Marketing Mix (4P) and Consumer Perception: Evidence from CNI Indonesia

Tiara Lutfiyah Andini (Universitas Bengkulu)
Ilsya Hayadi (Universitas Bengkulu)



Article Info

Publish Date
21 Jun 2026

Abstract

This study aims to analyze the effect of marketing mix elements (product, price, place, and promotion) on the perceptions of PT Citra Nusa Insan Cemerlang (CNI) consumers in Indonesia. The research method used a quantitative approach involving 210 respondents who had used CNI products, and the data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results show that all marketing mix variables have a positive and significant effect on consumer perceptions (p < 0.05), with an R² value of 0.557, which means that the model can explain 55.7% of the variation in consumer perceptions. These findings confirm that the integrated application of the 4P strategy can strengthen positive consumer perceptions. Practically, this study provides input for CNI and similar companies in designing more effective marketing strategies, as well as filling the gap in studies related to the transition from MLM systems to marketing mix in Indonesia.

Copyrights © 2026






Journal Info

Abbrev

jwm

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Wawasan Manajemen, an electronic journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management. This journal encompasses original research articles, review articles, and short communications, ...