Journal of Tourism and Hospitality Analysis
Vol. 3 No. 1 (2026): Journal of Tourism and Hospitality Analysis (JoTHA)

Optimalisasi Peran Manajemen Purchasing dalam Pengadaan Barang untuk Menunjang Operasional Kitchen: Kasus di sebuah Resor di Ubud

Dewa Trinagata (Politeknik Pariwisata Bali)
Ida Ayu Kalpikawati (Politeknik Pariwisata Bali)
Ni Luh Gde Sri Sadjuni (Politeknik Pariwisata Bali)



Article Info

Publish Date
29 Jun 2026

Abstract

This study aims to analyze the optimization of the role of purchasing management in the procurement of goods to support kitchen operations at a Resort & Spa in Ubud. The approach used is qualitative with three types of informants, namely key informants (Purchasing Supervisor), main informants (Chef) and supporting informants (Receiving Section). Data were collected through observation, interviews, and documentation studies and analyzed descriptively qualitatively including the stages of data reduction, data presentation, and conclusion drawing. The results showed that the role of purchasing has been running optimally, with the application of indicators that are in accordance with the theory and SOP. The process of procuring and receiving goods runs smoothly, thus supporting the smooth operation of the kitchen. However, the purchasing team faces obstacles such as late deliveries, mismatched goods and sudden requests. These obstacles can be overcome through effective communication between the purchasing team and the kitchen team.    

Copyrights © 2026






Journal Info

Abbrev

jotha

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

Journal of Tourism and Hospitality Analysis is a scholarly, bi-annual publication dedicated to providing a platform for interdisciplinary researchers in tourism and hospitality. Its mission is to facilitate the dissemination of research to an international audience, which includes educators, ...