International Conference on Social Science
Vol. 2 No. 2 (2023): Proceedings of the 3rd International Conference on Social Science (ICSS)

THE ROLE MODEL OF HEALTH TRUST IN IMPROVING BPJS SERVICE UTILIZATION: META-ANALYSIS

Irma Finurina Mustikawati (Universitas Sebelas Maret, Indonesia)
Endang Sutisna Sulaeman (Universitas Sebelas Maret, Indonesia)
Achmad Arman Subijanto (Universitas Sebelas Maret, Indonesia)
Suminah Suminah (Universitas Sebelas Maret, Indonesia)



Article Info

Publish Date
01 Oct 2025

Abstract

Health is an investment for the community, because health is the basic capital needed by all people to be able to work according to their respective duties and responsibilities, so as to produce something that is beneficial to themselves and their families. This research uses meta-analysis method. Global and domestic literature searches leveraging the EBSCO, ScienceDirect, and Proquest databases. Based on the findings from this study, it can be concluded that HBM can help identify significant determinants of health behavior and address issues related to privacy and confidentiality, which are important factors in influencing people's intention to use online services. However, the process of adopting e-services in Indonesia may be hampered by low government trust, which requires further attention and efforts from policy makers

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Journal Info

Abbrev

woc

Publisher

Subject

Description

International Conference On Social Science (ICSS) aims to facilitate an open knowledge exchange and interesting discussion on the latest developments in all areas of social science and science. We bring together top members of academia, researchers, non-profit organizations, government, and business ...