International Conference on Social Science
Vol. 4 No. 1 (2025): Proceedings of the 6th International Conference on Social Science (ICSS)

Understanding Voice Behavior in Private Healthcare

Eugene Dearuli Marissanti Tindaon (Faculty of Psychology, Universitas Diponegoro)



Article Info

Publish Date
15 Oct 2025

Abstract

Voice behavior refers to behavior that proactively challenges the status quo and seeks to improve constructive changes. Voice behavior in healthcare is essential for improving patients' conditions and organizational performance. The current study aimed to understand the differences in voice behavior in private healthcare hospitals A and B. This study was conducted through quantitative research, using purposive sampling. Data were collected through an online survey via Google Forms from two private healthcare institutions in Medan. Using SPSS, the researcher compared differences in voice behavior in the mean scores between the two groups. The results of this study depicted differences in voice behavior in healthcare. The data were normally distributed in this study. The tables of voice behavior in Hospital A was higher than Hospital B. This result should be affected by environmental factors such as hospital type, leadership, and management. These findings will contribute to healthcare and organizational behavior.

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Journal Info

Abbrev

woc

Publisher

Subject

Description

International Conference On Social Science (ICSS) aims to facilitate an open knowledge exchange and interesting discussion on the latest developments in all areas of social science and science. We bring together top members of academia, researchers, non-profit organizations, government, and business ...