International Journal of Business Economics (IJBE)
Vol 7, No 2 (2026): MARCH - AUGUST 2026

Workplace Spirituality and Organisational Citizenship Behaviour: The Role of Spiritual Quotient, Intelligence Quotient and Job Satisfaction

Jasman Saripuddin Hasibuan (Universitas Islam Negeri Sumatera Utara)
Azhari Akmal Tarigan (Universitas Islam Negeri Sumatera Utara)
Nur Ahmadi Bi Rahmani (Universitas Islam Negeri Sumatera Utara)



Article Info

Publish Date
22 Jun 2026

Abstract

Purpose – This research aims to investigate the impact of workplace spirituality and Intelligence Quotient on organisational citizenship behaviour, both directly and indirectly, through the mediating roles of job satisfaction, Spiritual Quotient, and Emotional QuotientMethodology – The study adopts a causal research design using a quantitative approach, with a sample consisting of 126 administrators and supervisors from the Indonesian Islamic Pension Fund Association. Data were collected via interviews and questionnaires, and the hypotheses were tested using Partial Least Squares (SmartPLS) analysis.Findings – Among the seven hypotheses tested, two were rejected. The findings revealed that the Spiritual Quotient did not enhance the relationship between workplace spirituality and organisational citizenship behaviour, and that the Emotional Quotient did not strengthen the connection between workplace spirituality and job satisfaction.Originality/Novelty – This study offers an integrated model that links workplace spirituality, Intelligence Quotient, Spiritual Quotient, Emotional Quotient, and job satisfaction to explain organisational citizenship behaviour within an Islamic pension fund.Implications – The findings guide managers in improving organisational citizenship behaviour by strengthening workplace spirituality, enhancing job satisfaction, and developing employees’ intellectual, spiritual, and emotional intelligence through targeted human resource practices.

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Journal Info

Abbrev

ijbe

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

International Journal of Business Economics (IJBE) is a media publication manuscript that contains the results of the Field Research Management applying peer-reviewed. Manuscripts published in the International Journal of Business Economics (IJBE) includes the results of scientific research original ...