Pedagogic Research - Applied Literacy Journal
Vol. 3 No. 3 (2026): Volume 3 Number 3 May - July 2026

THE EFFECT OF SERVICE QUALITY AND INPATIENT FACILITIES ON TBC PATIENT SATISFACTION AT THE RIK UNIT OF DR. SOETOMO GENERAL HOSPITAL IN SURABAYA

Farid Tri Prasetyo (IBMT School of Economics, Surabaya)

Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to analyze and understand the "Effect of Service Quality and Inpatient Facilities on TB Patient Satisfaction in the RIK Environment of Dr. Soetomo General Hospital, Surabaya." Therefore, the researcher aims to provide readers with accurate data. TB also has a high mortality rate in Indonesia due to its relatively easy transmission, such as through the air, through objects used by TB patients, and so on. Therefore, it requires quite intensive care so that patients can live healthy lives. Therefore, the quality of service in hospitals is very important, and the researcher is very interested in this analysis.

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Journal Info
Pedagogic Research - Applied Literacy Journal
Website

Abbrev

paraplu

Publisher

Suluh Adiluhung Publisher

Subject

Humanities Computer Science & IT Education Health Professions Languange, Linguistic, Communication & Media

Description

Pedagogic Research-Applied Literacy Journal (PARAPLU) is an interdisciplinary journal that publishes original and applied products of research, community service and any literacy in education for audiences of researcher, educator, practitioner, and students throughout the world. Pedagogic ...