Sawala : Jurnal Administrasi Negara
Vol. 14 No. 1 (2026): Sawala : Jurnal Administrasi Negara (on Proses)

Dampak Sosial Kehadiran Trans Jogja terhadap Mobilitas Masyarakat Perkotaan di DIY

Febri Puja Rahayu (Universitas Negeri Yogyakarta)
Dwi Afrika Puspita Ningrum (Universitas Negeri Yogyakarta)
Aman (Universitas Negeri Yogyakarta)



Article Info

Publish Date
16 Jun 2025

Abstract

This study examines the technological innovation of Trans Jogja as a public transportation system that adapts to the dynamics of the Industrial Revolution 4.0 in the Special Region of Yogyakarta. The problem addressed in this research is the limited understanding of how digital transformation—such as electronic ticketing, GPS-based fleet monitoring, real-time information services, and smart mobility integration—contributes to improving the efficiency, accessibility, and sustainability of urban transportation. Using a qualitative descriptive method supported by document analysis, observations, and interviews, this study analyzes the operational system and technological features implemented in Trans Jogja. The findings show that technological innovation has enhanced service reliability, reduced transaction barriers, strengthened passenger data management, and supported environmentally sustainable mobility. However, challenges remain, including uneven digital literacy, infrastructure limitations, and inconsistent real-time accuracy. The study concludes that Trans Jogja represents a strategic model of technology-based public transportation capable of supporting smart city development and promoting sustainable urban mobility in Yogyakarta.

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Journal Info

Abbrev

Sawala

Publisher

Subject

Social Sciences

Description

Journal Sawala is published two times a year in April and Oktober. This journal contains scientific articles on Public Administration science written in two languages: Bahasa Indonesia and English. The article is published in form of empirical research, conceptual or theoretical framework or issues ...