Jurnal Teknologi Informasi dan Terapan (J-TIT)
Vol 13 No 1 (2026): June

A Chatbot-Based Expert System for Food Crop Disease Diagnosis

Saniyatul Mawaddah (Politeknik Elektronika Negeri Surabaya)
Muhammad Turmudzi (Politeknik Elektronika Negeri Surabaya, Indonesia)
Dewi Wulansari (Politeknik Elektronika Negeri Surabaya, Indonesia)
Agus Wibowo (Politeknik Elektronika Negeri Surabaya, Indonesia)



Article Info

Publish Date
29 Jun 2026

Abstract

The agricultural sector is very important for Indonesia's food security, however, plant diseases pose a serious threat that can significantly reduce crop yields. The limited availability of agricultural experts often hinders farmers from obtaining rapid and accurate diagnoses. To address this issue, this research develops a chatbot-based expert system using the forward chaining method to assist farmers in conducting self-diagnosis. This method works by drawing conclusions from the symptoms entered, while the chatbot provides real-time interactions that are easy to use. System testing shows good performance, black box testing ensures that all features operate without errors, with a diagnostic accuracy of 87.5 percent, as 42 out of 48 cases correspond with expert assessments. Furthermore, usability testing with 52 respondents yields a System Usability Scale score of 79.18, categorized as good. The results of this research indicate that the developed system is accurate, efficient, and practical, with the potential to serve as a widely applicable solution to help

Copyrights © 2026






Journal Info

Abbrev

jtit

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

This journal accepts articles in the fields of information technology and its applications, including machine learning, decision support systems, expert systems, data mining, embedded systems, computer networks and security, internet of things, artificial intelligence, ubiquitous computing, wireless ...