JSAI (Journal Scientific and Applied Informatics)
Vol 9 No 2 (2026): Juni

Optimalisasi Pemasaran dan Penjualan Produk UMKM Melalui Pengembangan Sistem Informasi Berbasis User Centered Design

Misrawati Aprilyana Puspa (Unknown)
Sinta Suleman (Universitas Ichsan Gorontalo)
Citra Yustitya Gobel (Universitas Ichsan Gorontalo)
Zufrianto K. Dunggio (Universitas Ichsan Gorontalo)
Alya Wahid (Universitas Ichsan Gorontalo Utara)



Article Info

Publish Date
27 Jun 2026

Abstract

This study aimed to optimize the marketing and sales processes of MSME processed products through the development of an Android-based information system using the User Centered Design approach. The identified problems indicated that most MSME actors still conducted marketing and sales activities conventionally, resulting in limited promotional reach, less effective transaction management, and difficulties for consumers in accessing product information. This research was conducted using the User Centered Design method, which focused on user needs and experiences through the stages of interviews, observations, needs analysis, system design, implementation, and application testing. The results showed that the developed information system was able to assist MSME actors in managing product data, conducting digital promotions, and recording sales transactions more effectively and systematically. The Android-based application provided convenience for the community and business actors to access product information and carry out promotions anytime and anywhere through smartphones. The implementation results demonstrated a 75% increase in the marketing and sales of MSME processed products after the application was utilized. Therefore, the developed information system was able to support the digital transformation of MSMEs and improve marketing effectiveness as well as product competitiveness in a broader market.

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Journal Info

Abbrev

JSAI

Publisher

Subject

Computer Science & IT

Description

Jurnal terbitan dibawah fakultas teknik universitas muhammadiyah bengkulu. Pada jurnal ini akan membahas tema tentag Mobile, Animasi, Computer Vision, dan Networking yang merupakan jurnal berbasis science pada informatika, beserta penelitian yang berkaitan dengan implementasi metode dan atau ...