International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 1 (2026): January - June 2026

Utilization of Agentic AI in Financial Decision-Making: Optimizing Risk Profiles, Predicting Loan Approvals, and Automating Treasury Management in Digital Banking

Made Susilawati (Universitas Persatuan Guru 1945 NTT)



Article Info

Publish Date
26 Jun 2026

Abstract

This research investigates the role of agentic AI in enhancing financial decision-making within digital banking, concentrating on customer risk profiling, loan approval predictions, and the automation of treasury management. Utilizing a literature review approach, the study examines relevant sources on artificial intelligence, machine learning, credit risk, loan analysis, and banking risk management. The results reveal that agentic AI enables banks to identify transaction patterns, evaluate repayment capabilities, and estimate credit risks while offering initial recommendations for loan approvals. Furthermore, in treasury operations, agentic AI facilitates cash flow monitoring, liquidity forecasting, and agile funding management. However, the integration of this technology brings forth challenges, including data bias, information security concerns, accountability in decision-making, and the necessity for human oversight. It is crucial to view agentic AI as a tool that complements rather than replaces human analysts and management. To align its use with prudent banking practices, it is vital to enhance data governance, conduct thorough model audits, safeguard customer information, and clearly define system authority limits.

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Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...