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International Journal of Management Science and Information Technology (IJMSIT)

IJMSIT
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Published by Lembaga Komunitas Informasi Teknologi Aceh

ISSN : 27767388 EISSN : 27745694 DOI : https://doi.org/10.35870/ijmsit

Core Subject : Economy, Science,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to increase the effectiveness and efficiency in various activities in various fields of science.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi

Articles 312 Documents

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The Influence of Quality of Service and Customer Satisfaction With Customer Loyalty at PT. Bank Shinhan Indonesia Bandung Cihampelas Branch Wala Erpurini
International Journal of Management Science and Information Technology Vol. 1 No. 1 (2021): January - June 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

This research was conducted at PT. Bank Shinhan Indonesia Bandung Branch Cihampelas a company engaged in the services of the Bank. The purpose of this research is to see the influence of quality of service and customer satisfaction on customer loyalty in PT. Bank Shinhan Indonesia Bandung Branch Cihampelas. Researchers used purposive sampling techniques and used questionnaires as data retrieval methods. For associative analysis using, path analysis, and coefficient of determination analysis. In addition, validity tests and reliability tests are carried out to determine accuracy in data measurement. Based on the results of the study showed the average score of service quality variables is 310.1 categorized as "Excellent", and the customer satisfaction variable is 300 categorized as "good", and the customer loyalty variable is 320 categorized as "Excellent".

Optimization of Debtor Information Systems in Pressing Problem Financing in Some Syari'ah BPR in Aceh Province Zulfan Yusuf; Syamsul Rizal
International Journal of Management Science and Information Technology Vol. 1 No. 1 (2021): January - June 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Article 1 paragraph (1) of Law Number 10 the Year 1998 states that banking is a financial institution that collects funds from the public in the form of savings, time deposits, and demand deposits and which can be equated with them. Furthermore, it is channeled back to the public in the form of credit (financing in the Syari'ah Bank), with the aim of achieving people's welfare. Furthermore, based on Law Number. 21 of 2008 explains that a Syari'ah bank is a bank financial institution that runs its operations in a Shari'ah manner. One of the duties of banking institutions is to channel credit/financing to the public so that it can spur economic growth in the informal sector in the Region and National in the context of the Unitary State of the Republic of Indonesia. In the provision of credit/financing, it is not uncommon for fraudulent (internal) practices carried out by loan officers (AO / FO), finance staff, so that they can worsen Non-Performing Loans / Financing, which in turn can undermine the bank's own capital. The debtor information system is a strategic effort to minimize the occurrence of non-performing loans so that the quality of financing can still be controlled at all times. The collectability of financing can also be used as a benchmark in increasing the competitiveness and selling value of a bank. The purpose of this study is to determine the extent to which banking institutions, in this case, the Islamic People's Financing Bank have implemented these provisions, what obstacles were found, and efforts to resolve them. This type of research is an Empirical Juridical, namely examining the Regulations governing Anti Money Laundering (APU) and the Prevention of Terrorism Funding (PPT) as well as Debtor Information within the scope of the financing process in several Sharia Rural Banks (BPRS) in Aceh Province. Based on research in eleven Sharia People's Financing Banks in Aceh Province, it is known that 68.3% have operational procedures (sop) on AML and CFT and run them well, while 31.7% have AML and CFT regulations, but have not implemented them optimally. . The reason why this provision has not been implemented optimally is that more intensive socialization is needed to related parties, including bank debtors, considering that debtors are prime customers in growing a bank.

Promotion Strategy on Decisions on Using J&T Express Services, Pekanbaru Erfa Okta Lussianda; Munawir Munawir
International Journal of Management Science and Information Technology Vol. 1 No. 1 (2021): January - June 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

In this study discusses the promotion of the Decision on the Use of J & T Express Services at PT Garuda Ekspress Nusantara in the city of Pekanbaru. The method used is using simple linear regression with the result Y = 5.878 + 0.925 X. From this equation it can be explained that kÎ±onstanta (Y = 5.878 + 0.925 X, from the equation can be explained that, the constant (a) is 5.878 stating that there is no the promotion of the use decision of 5.878. The regression coefficient of 0.925 states that each addition of one promotion unit it is predicted that the decision to use will increase by 0.925. This is because there is a relationship between promotion and decision to use services.The hypothesis testing is done by comparing the t statistic value with t table at alpha 5% and degree of freeom (df) = 96 - 2 = 94. So that the ttable value is 1,986. It is known that t count is 12,892 while t table is 1,986 (tcount 12,892 > ttable 1,986). t table, then t count > t table so the result is H0 is rejected, meaning the promotion has a role significant influence on Decision Use of J & T Express services at PT Garuda Ekspress Nusantara Pekanbaru.

The Design of The Spk in Fulfilling the Production Target of Vegetable Availability in Lut Tawar Sub-District Uses The SAW Method Rayuwati Rayuwati; Yelli Novelia Putri
International Journal of Management Science and Information Technology Vol. 1 No. 1 (2021): January - June 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Efforts to meet the availability of vegetables in fulfilling vegetable intake, especially for people in Lutawar sub-district, Central Aceh district, community agriculture requires a technology development that supports the calculation of production at each harvest and can also determine the fulfillment of community food availability. In this case, the fulfillment of production targets for the availability of vegetables will be very effective if it is calculated using a decision support system application, using the Simple Additive weighting (SAW) method.The process of collecting and analyzing data is carried out systematically and logically using a survey, which is to collect as much data as possible about the vegetables found in Lut Tawar Subdistrict, which is a decision support for the quality of the research. Then analyze vegetables in meeting production targets and food availability. Application of the Simple Additive Weighting (SAW) method into a decision support system to create a decision support system for food availability that is assessed from its production, including 4 criteria used to make an assessment, C1: Productivity, C2: Harvest Area, C3: Area Planting, C4: Population, then decision making assigns weight to each criterion. The types of vegetables as an alternative in this study are as follows

Employees Work-Life Balance Reviewed From Work From Home Aspect During COVID-19 Pandemic Amanda Putri; Ali Amran
International Journal of Management Science and Information Technology Vol. 1 No. 1 (2021): January - June 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

The COVID-19 pandemic suddenly made the company inevitably has to run its operational activities in a way of work from home. The sudden change in the operational activity system can have an impact on the work-life balance of employees. In this study, the researchers wanted to know the work-life balance of the employees during the COVID-19 pandemic in terms of work from home. The research method used is a survey method with descriptive verification research type. The data used are primary data obtained from distributing the questionnaire. The results showed that work from home respectively has a positive and significant effect on the work-life balance on the employees. There are dimensions and indicators that are the highest and lowest in constructing each variable and the results of this study are expected to be used by the company to minimize and anticipate the occurrence of negative effects on work-life balance in terms of the aspects of work from home.

The Role of Motivation Mediation on the Effect of Transformational Leadership Style on Employee Performance Muhamad Ekhsan; Indra Setiawan
International Journal of Management Science and Information Technology Vol. 1 No. 1 (2021): January - June 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

This research was conducted to determine the effect of transformational leadership style on employee performance mediated by work motivation variables. This type of research is explanatory research with a quantitative approach. In this study, the data used are primary data obtained and collected through direct surveys using questionnaires to respondents. Sampling in this study using a random sampling method with samples taken as many as 67 employees. PT. Maxalmina Compressed Natural Gas Transportation. Explanatory methods and Structural Equation Modeling (SEM) are used to explain between variables. In analyzing the data in this study, evaluation of Outer model, evaluation of the Inner model, evaluation of Goodness of fit, and testing of the research hypothesis using Bootstrapping was carried out. The results of this study indicate that transformational leadership style has a positive and significant effect on employee performance, transformational leadership style has a positive and significant effect on motivation, work motivation has a positive and significant effect on employee performance. This study also proves that work motivation is successful in mediating the effect of transformational leadership style on employee performance.

The Influence of Coordination of Effectiveness of Publishing Fatwa Locations In Board of Investment and Central City Integrated Licensing Services Tine Badriatin; Deni Sudrajat; Lucky Radi Rinandiyana
International Journal of Management Science and Information Technology Vol. 1 No. 2 (2021): July - December 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Coordination has an important role in achieving the effectiveness of employees in an organization. As of this research is to study and analyze the effectiveness of coordination Influence Publishing Fatwa Locations in Board of Investment and Integrated Licensing Services Banjar. The method used in this research is explanatory research study. The population in this study were employees at the Board of Investment and Integrated Licensing Services Banjar, with a sampling technique that is the census that all employees in the Board of Investment and Integrated Licensing Services Banjar, with a total of 32 people, not including the Head BPMPPT. Based on the results of the study showed that each of the terms of coordination covering Sense of Cooperating, Rivalry, Team Spirit, Esprit de Corps, has contributed to the effectiveness of the issuance of Fatwas location by the Board of Investment and Integrated Licensing Services Banjar, so by testing hipoteis shows overall ( simultaneous) on the terms of coordination on the effectiveness Publishing Fatwa Locations in Board of Investment and Integrated Licensing Services Banjar.

The Influence of Budget Participation and Organizational Commitment to the Performance of Regional Government Apparatus Sri Dewi Anggadini; Lupi Wulansari; Sari Damayanti
International Journal of Management Science and Information Technology Vol. 1 No. 2 (2021): July - December 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

This study aims to determine how much influence of Budget Participation and Organizational Commitment on the Performance of Local Government Apparatus at the Bandung City Government Financial and Asset Management Agency. The method used in this research is descriptive method and verification method with a quantitative approach. The analytical tools used are Multiple Linear Regression, Correlation Analysis Test, Determination Analysis Test, and Partial Hypothesis Test (t test). The sampling technique used is nonprobability sampling technique. The population in this study were employees of the Bandung City Government Financial and Asset Management Agency (BPKA). The number of samples in this study amounted to 30 employees consisting of the Budget Division, the Treasury Division and the Accounting Division. While the method of analysis used in this study is multiple linear regression. The program used in analyzing the data used the Statistical Package for Social Sciences (SPSS) ver.23. Based on the research results, it shows that there is a significant and positive influence between budget participation and the performance of local government officials and organizational commitment has a significant and positive effect on the performance of local government officials.

The Influence of Leadership Style, Motivation and Work Discipline on Employee Performance Nur Aeni; Heri Gatot Kuswanto
International Journal of Management Science and Information Technology Vol. 1 No. 2 (2021): July - December 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

The purpose of this study was to determine the magnitude of the influence between Leadership Style, Motivation, and Work Discipline on Employee Performance. Leadership style is one of the ways a leader influences, directs, and controls the behavior of others to achieve a goal. Motivation is a condition that drives employees who are directed to achieve organizational goals, mental attitude is a mental condition that encourages employees to strive to achieve maximum work performance. Work Discipline is a disciplined attitude that must be obeyed by all employees to achieve a goal set by the company. Employee performance is a work result that can be achieved by a person or group of people in an organization according to their authority and responsibility to achieve organizational goals. The number of samples in this study was 82 employees of PT HTSI. The sampling method used was nonprobability sampling, namely the saturated sampling method with the tool of SPSS statistical software. The results of this study prove that there is a positive and significant influence between leadership style and employee performance, there is a negative and significant influence between motivation and employee performance, there is a positive and significant influence between work discipline and employee performance.

The Role of Organizational Trust on the Influence of Employer Branding on Employee Performance Muhamad Ekhsan; Tim Saroh
International Journal of Management Science and Information Technology Vol. 1 No. 2 (2021): July - December 2021
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Employer branding is a concept that can be applied within a company to make employees feel comfortable and feel that the company is a good place to work. The goal of employer branding is for the new employee selection process to make it easier to find the best candidates and retain existing employees. By utilizing employer branding, the company will be better in the eyes of employees as well as there will be many prospective new employees who are interested in working at the company. The purpose of this study was to determine the effect of employer branding on employee performance mediated by organizational trust. This study used 95 respondents as the sample. The instrument testing method uses the SmartPLS. The results of this study are employer branding has a significant effect on employee performance, employer branding has a significant effect on organizational trust, organizational trust has a significant effect on employee performance, Organizational trust is able to mediate employer branding influence on employee performance.

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Muhammad Wali

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Muhammad Wali

Contact Email muhammadwali@lembagakita.org

Phone +6281269981177

Journal Mail Official muna.janeeta@gmail.com

Editorial Address Jl. Teuku Nyak Arief No. 7b Lamnyong, Kota Banda Aceh, Banda Aceh, Provinsi Aceh

Location , INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Muhammad Wali

Contact Email
muhammadwali@lembagakita.org

Phone
+6281269981177

Journal Mail Official
muna.janeeta@gmail.com

Editorial Address
Jl. Teuku Nyak Arief No. 7b Lamnyong, Kota Banda Aceh, Banda Aceh, Provinsi Aceh

Location
,

INDONESIA