Jurisprudensi: Jurnal Ilmu Syariah, Perundang-undangan, Ekonomi Islam
Vol. 8 No. 2 (2026): Jurisprudensi: Jurnal Ilmu Syariah, Perundang-Undangan dan Ekonomi Islam

The Influence of Employability and Soft Skills Training on Job Satisfaction among Generation Z Employees at PT Telkom Akses

Pira Azara (UIN Sumatera Utara, Medan, Indonesia)
Hendra Harmain (UIN Sumatera Utara, Medan, Indonesia)
Atika Atika (UIN Sumatera Utara, Medan, Indonesia)



Article Info

Publish Date
29 Jun 2026

Abstract

The ideal condition in modern organizations requires Generation Z employees to possess a high level of employability as well as adequate soft skills to support job satisfaction and organizational effectiveness. However, the actual conditions in the workplace indicate that some Generation Z employees have not fully met these demands, particularly in aspects of communication, teamwork, and adaptation to technology-based work environment changes. Based on these conditions, this study aims to examine and analyze the influence of employability and soft skills training on the job satisfaction of Generation Z employees at PT Telkom Akses, Simpang Limun Branch Office. This study uses a quantitative approach with an explanatory design. The sample consists of 96 Generation Z employees selected using purposive sampling technique with the Lemeshow formula. Data were collected through a Likert-scale questionnaire using a cross-sectional approach and analyzed using multiple linear regression with the assistance of SPSS. The results show that employability has a positive and significant influence on the job satisfaction of Generation Z employees. Soft skills training also has a positive and significant influence on job satisfaction, with a more dominant contribution compared to employability. Simultaneously, both variables have a significant influence on job satisfaction. The coefficient of determination indicates that employability and soft skills training are able to explain a considerable proportion of the variation in Generation Z employees’ job satisfaction. These findings emphasize the importance of strengthening both technical competencies and soft skills in human resource development strategies within organizations.

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Journal Info

Abbrev

jurisprudensi

Publisher

Subject

Religion Humanities Law, Crime, Criminology & Criminal Justice

Description

The Jurisprudensi: Jurnal Ilmu Syariah, Perundang-undangan, Ekonomi Islam (Jurisprudensi: Journal of Sharia, Legal, and Islamic Economics) publishes scholarly articles and reviews on the discourse of Islamic Law. The Journal is also deeply committed to a global approach that publishes articles ...