Pengaruh Satisfaction and Achievement dan Quality Relationship Terhadap Komitmen Generasi Penerus Perusahaan Keluarga

Soraya Sadiyah (Universitas Ciputra)
Ignatius Saputra

Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis
Vol. 10 No. 2 (2025): Performa

This study aims to determine the effect of satisfaction and achievement and quality relationship on the commitment of the next generation of family companies. This research uses quantitative approach method. The sample used amounted to 231 respondents who are members of the UC Family Business Community. To answer the problems in this study, the authors used PLS. The results of this study prove that satisfaction and achievement have a positive effect on affective commitment. Satisfaction and achievements positively affect normative commitment. Quality relationships positively affect affective commitment. Quality relationships positively affect normative commitments. This research is also expected to be a reference source for other research on family business.