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All Journal Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis
Ignatius Saputra
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Decision Sciences, Operations Research & Management

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Pengaruh Satisfaction and Achievement dan Quality Relationship Terhadap Komitmen Generasi Penerus Perusahaan Keluarga Soraya Sadiyah; Ignatius Saputra
Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis Vol. 10 No. 2 (2025): Performa
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/performa.v10i2.3781

Abstract

This study aims to determine the effect of satisfaction and achievement and quality relationship on the commitment of the next generation of family companies. This research uses quantitative approach method. The sample used amounted to 231 respondents who are members of the UC Family Business Community. To answer the problems in this study, the authors used PLS. The results of this study prove that satisfaction and achievement have a positive effect on affective commitment. Satisfaction and achievements positively affect normative commitment. Quality relationships positively affect affective commitment. Quality relationships positively affect normative commitments. This research is also expected to be a reference source for other research on family business.
Co-Authors Soraya Sadiyah