MES Management Journal
Vol. 5 No. 2 (2026): MES Management Journal

Pengaruh Kualitas Produksi dan Pemasaran Terhadap Kepuasan Konsumen pada Usaha Cecek Kulit Sapi Skala Rumah Tangga

Adi Prasetyo Nugroho (Fakultas Ekonomi dan Bisnis, Universitas Kadiri)
Yogi Yunanto (Fakultas Ekonomi dan Bisnis, Universitas Kadiri)
Andy Chandra Pramana (Fakultas Ekonomi dan Bisnis, Universitas Kadiri)



Article Info

Publish Date
04 Jul 2026

Abstract

This study aims to determine and analyze the influence of production quality and marketing on consumer satisfaction at Bu Anik Cowhide Cecek Business in Kediri, both partially and simultaneously. The research method used is descriptive quantitative associative by distributing questionnaires to 100 respondents selected using accidental sampling technique at Mrican Market, Kediri. The obtained data were processed using SPSS software through a series of research instrument tests, classical assumption tests, multiple linear regression analysis, and hypothesis testing via t-test and F-test. The regression analysis results show that partially, the production quality variable has a positive and significant effect on consumer satisfaction. Similarly, the marketing variable is proven to have a positive and significant effect on consumer satisfaction partially. Simultaneously, both independent variables significantly affect the buyer satisfaction level with an F-value of 45.321. Through the coefficient of determination test, it was found that the variation in consumer satisfaction is influenced by 48.3% by production quality and marketing, while the remaining 51.7% is influenced by variables outside the scope of the regression model in this study.

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Journal Info

Abbrev

mesman

Publisher

Subject

Religion Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

MES Management Journal is a peer-reviewed national journal published by Masyarakat Ekonomi Syariah (MES) Bogor in collaboration with Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor, Ikata Ahli Ekonomi Islam (IAEI), and Intelectual Association for Islamic Studies (IAFORIS) . This journal ...