Journal Of World Science
Vol. 5 No. 2 (2026): Journal of World Science

The Role of Organizational Culture and Information Technology in Improving Employee Performance through Job Satisfaction (A Study at PT XYZ)

Muhamaad Ilham (Politeknik Maritim AMI Makasar)
Anwar T (Politeknik Maritim AMI Makasar)



Article Info

Publish Date
03 Mar 2026

Abstract

The purpose of this study was to determine the effect of organizational culture and information technology on employees’ performance through job satisfaction in PT SUCOFINDO SBU Laboratorium. The data collection method used a questionnaire. The data analysis methods used in this study were path analysis and soble test. The results of this study indicate that organizational culture has a positive and significant effect on job satisfaction, information technology has a positive and significant effect on job satisfaction, organizational culture has a positive and significant effect on employee performance, information technology has a positive and significant effect on employee performance, job satisfaction has a positive and no significant effect on employee performance, organizational culture has a positive and no significant effect on employee performance through job satisfaction, and information technology has a positive and significant effect on employee performance through job satisfaction. This study concludes that information technology plays a crucial role in enhancing employee performance, both directly and through job satisfaction. The theoretical implication of this research is the confirmation of job satisfaction's mediating role in the relationship between information technology and employee performance. Practically, the findings suggest that PT SUCOFINDO SBU Laboratorium should focus on improving organizational culture, optimizing information technology utilization, and enhancing job satisfaction to boost employee performance. Future research is recommended to explore additional variables and expand the research context to different industries.

Copyrights © 2026






Journal Info

Abbrev

jws

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Engineering Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal Of World Science is a scientific journal in the form of research and can be accessed openly. This journal is published monthly by CV Riviera Publishing. Journal of World Science provides a means for ongoing discussion of relevant issues that fall within the focus and scope of the journal ...