Proceedings of International Conference on Psychological Studies
Vol. 3 (2022): Proceedings of International Conference on Psychological Studies (ICPSYCHE)

CHATBOT IS MY BUDDY: THE ROLE OF CHATBOT AS HUMAN FRIEND IN DAILY LIFE

Dwi Hardani Oktawirawan (Faculty of Psychology, Universitas Diponegoro, Semarang, Central Java, Indonesia)



Article Info

Publish Date
14 Sep 2022

Abstract

Today's social relations can be done by someone both offline and online. Online social relationships can not only be woven with fellow humans. Chatbot as a form of artificial intelligence continues to develop various skills that resemble humans. This study aims to understand the use of chatbots as friends in human life, especially focusing on the advantages and limitations. The method used is a literature review that involves 10 articles about chatbots as human friends from the user's point of view. Article databases used in this review are ScienceDirect, SpringerLink, Emerald Insight, and ProQuest Research Library. Chatbots are friends with various conveniences such as being easily accessible by anyone, anytime, and anywhere. Chatbots are considered to have various emotional skills that can understand their users without judgment. The weakness of chatbots is the potential for failure to understand users' talk. Chatbots can act as everyday friends when there are no human friends to contact with

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Journal Info

Abbrev

picis

Publisher

Subject

Description

Proceedings of the International Conference on Psychological and Interdisciplinary Studies (PICIS) is an international peer-reviewed conference proceedings published by International Journal Labs. The proceedings provide an academic platform for researchers, lecturers, professionals, policymakers, ...