<![CDATA[The Tuberculosis Information System (SITB) has been implemented at Dr Rehatta Regional General Hospital in Central Java to support the recording, reporting and monitoring of the TB programme; however, its effectiveness still needs to be evaluated. This study aims to evaluate the effectiveness of the SITB in supporting TB treatment services based on the HOT-Fit model. This is a quantitative analytical survey with a cross-sectional design involving 21 healthcare workers who use the SITB as the sample, selected via total sampling, as well as 4 respondents selected via purposive sampling for open-ended questions. Data were collected using a Likert-scale questionnaire and analysed using validity tests, internal consistency tests, descriptive statistics, and Spearman’s rank correlation test. The results indicate that respondents’ perceptions of human and technological factors fell within the ‘good’ to ‘very good’ categories, with the quality of technical support services identified as a weak point. There was a positive and significant relationship between user skills, adoption, system quality, service quality and technical support on the effectiveness of TB services; however, user satisfaction did not show a significant relationship. This study concluded that the SITB makes a positive contribution to the effectiveness of TB services; however, improvements in technical support, regular training and the involvement of doctors are still required to optimise its benefits Keywords: Tuberculosis Information System, HOT-Fit Model, Effectiveness of TB Services]]>
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