Horizon: Indonesian Journal of Multidisciplinary
Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary

Pengaruh Cafe Atmosphere, Menu Variation dan Price Terhadap Kepuasan Pengunjung Resto Super Geprek Sape Kabupaten Bima

Hairunisa Hairunisa (Sekolah Tinggi Ilmu Ekonomi Bima)
Muhajirin (Sekolah Tinggi Ilmu Ekonomi Bima)
Feni Aryani (Sekolah Tinggi Ilmu Ekonomi Bima)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to analyze the influence of cafe atmosphere, menu variation, and price on customer satisfaction at Super Geprek Sape Restaurant in Bima Regency. The study used a quantitative approach with an associative research type. The study population was all customers at Super Geprek Sape Restaurant in Bima Regency, with a sample of 96 respondents selected using a purposive sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with the help of the SPSS program. Data analysis included validity tests, reliability tests, classical assumption tests, correlation coefficients, determination coefficients, t-tests, and F-tests. The results showed that cafe atmosphere, menu variation, and price had a positive and significant effect on customer satisfaction, both partially and simultaneously. These findings indicate that a comfortable restaurant atmosphere, diverse menu variations, and prices that are in accordance with the quality of products and services are important factors in increasing customer satisfaction. These three variables were able to explain 37.8% of the variation in customer satisfaction, while the rest was influenced by other factors outside the study. Thus, improving the quality of the restaurant atmosphere, menu innovation, and appropriate pricing can be effective strategies to increase customer satisfaction.

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Journal Info

Abbrev

hijm

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Description

Horizon: Indonesian Journal of Multidisciplinary (HIJM) journal aims to stimulate discussions at all levels of mathematics education through disseminating significant and innovative scholarly studies that are of value to the international research communities. The journal welcomes articles focusing ...