JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
Vol. 3 No. 4 (2026): JULI

Analisis Strategi Pemasaran KFC Dengan Pendekatan SWOT Dan Marketing Mix 7P

Nabila Ramadhania (Universitas Bina Sarana Informatika)
Siti Fatimah (Universitas Bina Sarana Informatika)
Romasta Juli Novalia Manurung (Universitas Bina Sarana Informatika)
Lasahuf Rasyid Ridho (Universitas Bina Sarana Informatika)
Ahmad Rifai Arif (Universitas Bina Sarana Informatika)
Husni Mubarok (Universitas Bina Sarana Informatika)



Article Info

Publish Date
07 Jul 2026

Abstract

This study aims to analyze KFC's marketing strategy using a SWOT approach and the 7Ps Marketing Mix to face competition in the fast food industry in Indonesia. The study used a quantitative descriptive method with data collected through a questionnaire from 60 KFC Zambrud consumers. The results indicate that the Place dimension is KFC's main strength due to its strategic and accessible location, while the Promotion dimension is a weakness that needs the most improvement. The SWOT analysis identified key opportunities in the form of the growth of app-based delivery services and the development of digital marketing, while the greatest threats come from local competitors and changing trends in healthy eating. This study concludes that KFC's business sustainability requires a more creative integration of physical strengths and digital promotional strategies. The results of this study are expected to serve as evaluation material for KFC management and as an academic reference in the study of marketing strategies in the fast food industry.

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Journal Info

Abbrev

jemba

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek Ekonomi, Manajemen, Bisnis dan Akuntansi. Jurnal ini memberikan ruang bagi para peneliti untuk berdiskusi, mengejar dan meningkatkan pengetahuan di bidang ...