Journal of Social and Policy Issues
Volume 6, No. 2 (2026): April- June

The Political Communication of the Regent of Garut in Enhancing Public Trust in Garut Regency

Renti Oktavianti (Institut Pemerintahan Dalam Negeri)
Meliasta Hapri Tarigan (Institut Pemerintahan Dalam Negeri)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to determine the effectiveness of the Regent of Garut's political communication in enhancing public trust in the digital era. The research employs a qualitative approach with a descriptive method. Data were collected through interviews, observations, and documentation, then analyzed systematically through the stages of data reduction, data presentation, and conclusion drawing. The theoretical framework used is political communication theory, encompassing three main dimensions: political communicators, political messages, and political audiences. The findings indicate that the political communication of the Regent of Garut has utilized social media and direct communication to build closer relationships with the community. Communicator credibility, message clarity, and issue relevance are key factors in shaping public perception. However, a gap was found between the image constructed in digital media and the reality experienced by some members of the public, which has unevenly affected the level of public trust. This study concludes that effective political communication requires consistency between delivered messages and policy implementation, improved responsiveness to public aspirations, and optimized participatory two-way communication. Periodic evaluations of digital-based communication strategies are also necessary to ensure transparency, accountability, and alignment with community needs, in order to sustainably strengthen the legitimacy of regional leadership.

Copyrights © 2026






Journal Info

Abbrev

jspi

Publisher

Subject

Humanities Social Sciences

Description

The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of Social and Policy Issues. JSPI, particularly focuses on the Social and Policy Issues as follows: Social Development and Welfare, Decentralization and ...