Jurnal Ilmu Sosial dan Humaniora
Vol 14 No 3 (2025)

Managing Multiple Roles: Communication and Role Conflict Among Indonesian Postgraduate Women

Shela Kusumaningtyas (Universitas Indonesia)
Wawan Hadinata (Universitas Indonesia)
Nur Iman (Universitas Indonesia)
Yunati Alinda (Universitas Indonesia)
Adinda Aulia Nurhaliza (Universitas Indonesia)
Leoni Nindyasari (Universitas Indonesia)



Article Info

Publish Date
29 Dec 2025

Abstract

This study aims to examine how Indonesian women who simultaneously fulfill the roles of wife, mother, professional worker, and postgraduate student manage multiple role conflicts through interpersonal and intrapersonal communication. Using a qualitative case study design, six postgraduate students from the University of Indonesia were purposively selected as participants. Data were collected through in-depth interviews and analyzed using thematic analysis. The findings indicate three major themes. First, interpersonal communication with spouses, family members, colleagues, and academic peers facilitates mutual understanding and role negotiation. Second, intrapersonal communication, such as self-reflection and emotional regulation, helps participants cope with guilt, fatigue, and academic pressure. Third, social support networks emerging from effective communication enable participants to sustain their motivation and maintain balance across domestic, professional, and academic domains. These findings highlight that communication functions as a practical strategy for managing multiple identities and mitigating the effects of role conflict. The study offers implications for developing gender-sensitive communication training and institutional support systems to empower women in higher education and the workplace.

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Journal Info

Abbrev

JISH

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Ilmu Sosial dan Humaniora (JISH) is a journal that uses a double-blind peer review model that can be accessed online. The purpose of JISH is to publish a journal containing quality articles that will be able to contribute thoughts from a theoretical and empirical perspective in society and ...