Jurnal Manajemen
Vol. 5 No. 3 (2026): Juli 2026

Pengaruh Citra Merek, Kualitas Produk, dan Harga Terhadap Loyalitas Generasi Z Pengguna Eiger di Bojonegoro

M.Fatkhur Roziq (Universitas Islam Darul '
Ulum Lamongan)

Martha Laila Arisandra (Universitas Islam Darul Ulum Lamongan)



Article Info

Publish Date
15 Jul 2026

Abstract

This study aims to examine the influence of brand image, product quality, and price on the loyalty of Generation Z consumers using Eiger products in Bojonegoro. The research applies a quantitative approach using a survey method involving 100 respondents who have previously purchased and used Eiger products. Primary data were collected through questionnaires distributed to respondents and then analyzed using multiple linear regression analysis. The findings reveal that brand image, product quality, and price simultaneously have a positive and significant effect on consumer loyalty. Partially, product quality shows the most dominant influence on loyalty, followed by brand image and price. These results indicate that Generation Z consumers tend to prioritize product durability, design, functionality, and overall quality when deciding to repurchase Eiger products. In addition, a strong brand image and competitive pricing also contribute significantly to maintaining customer loyalty. Therefore, improving product quality, strengthening brand perception, and setting prices that match consumer expectations are considered important strategic steps for increasing long-term loyalty among Generation Z consumers in Bojonegoro.

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Journal Info

Abbrev

mamen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

MAMEN adalah Jurnal Manajemen yang diterbitkan 4 (empat) kali dalam setahun, yaitu pada bulan Januari, April, Juli dan Oktober oleh Yayasan Literasi Sains Indonesia. Jurnal ini merupakan jurnal yang dapat akses secara terbuka bagi para Peneliti, Mahasiswa dan Dosen yang ingin mempublikasikan hasil ...