This study aims to examine the effects of work motivation and work-life balance on employee performance, with job satisfaction serving as a mediating variable, at Bahteramas Regional General Hospital, Southeast Sulawesi Province. A quantitative research approach was employed involving all 88 employees as the research sample using a census technique. Data were collected through a structured questionnaire and analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method with SmartPLS software. The findings reveal that work motivation, work-life balance, and job satisfaction each have a positive and significant effect on employee performance. Furthermore, job satisfaction significantly mediates the relationships between work motivation and employee performance, as well as between work-life balance and employee performance. These results indicate that enhancing employees' motivation, maintaining a healthy work-life balance, and improving job satisfaction contribute to better employee performance and higher-quality healthcare services.
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