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PENGARUH MANAJEMEN PENGETAHUAN TERHADAP BUDAYA ORGANISASI DAN KEPUASAN KERJA YANG DI MEDIASI OLEH KETERLIBATAN PEGAWAI PADA DINAS PPKBP3A KABUPATEN KONAWE KEPULAUAN Andri Yayu; Sudirman Zaid; Yusuf; Dzulfikri Azis Muthalib
Journal Economics Technology And Entrepreneur Vol 5 No 2 (2026): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v5i2.2608

Abstract

This study aims to analyze the influence of knowledge management on organizational culture, job satisfaction, and employee engagement, as well as the influence of employee engagement on organizational culture and job satisfaction, including its role as a mediating variable at the PPKBP3A Office in Konawe Islands Regency. The study used a quantitative approach with a survey method through questionnaires distributed to employees and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS. The results showed that knowledge management did not have a positive and significant effect on organizational culture, but had a positive and significant effect on job satisfaction and employee engagement. Furthermore, employee engagement had a positive and significant effect on organizational culture and job satisfaction, and was proven to mediate the influence of knowledge management on organizational culture and job satisfaction. These findings indicate that employee engagement is a crucial factor in strengthening the influence of knowledge management on organizational culture formation and increasing job satisfaction.
PENGARUH MOTIVASI KERJA DAN WORK LIFE BALANCE TERHADAP KINERJA PEGAWAI YANG DIMEDIASI OLEH KEPUASAN KERJA (STUDI PADA RSUD BAHTERAMAS PROVINSI SULAWESI TENGGARA) Asni Satriawati; Sudirman Zaid; Yusuf
Journal Economics Technology And Entrepreneur Vol 5 No 2 (2026): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v5i2.2609

Abstract

This study aims to examine the effects of work motivation and work-life balance on employee performance, with job satisfaction serving as a mediating variable, at Bahteramas Regional General Hospital, Southeast Sulawesi Province. A quantitative research approach was employed involving all 88 employees as the research sample using a census technique. Data were collected through a structured questionnaire and analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method with SmartPLS software. The findings reveal that work motivation, work-life balance, and job satisfaction each have a positive and significant effect on employee performance. Furthermore, job satisfaction significantly mediates the relationships between work motivation and employee performance, as well as between work-life balance and employee performance. These results indicate that enhancing employees' motivation, maintaining a healthy work-life balance, and improving job satisfaction contribute to better employee performance and higher-quality healthcare services.
PENGARUH E-SERVQUAL TERHADAP E-TRUST YANG DIMEDIASI OLEH E-SATISFACTION DAN DIMODERASI OLEH PROMOSI PADA MAHASISWA PENGGUNA GRABFOOD FAKULTAS EKONOMI DAN BISNIS UNIVERISTAS HALU OLEO Yolandha De Ventura Keytimu; Alida Palilati; Yusuf
JIM : Journal Of International Management Vol 5 No 01 (2026): JIM : Journal Of International Management
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/jim.v5i01.2622

Abstract

This study aims to examine and analyze the effect of E-Service Quality on E-Trust, with E-Satisfaction as the mediating variable and Promotion as the moderating variable, among GrabFood users who are students The population in this study consists of 105  who use the GrabFood service. The sampling technique employed the purposive sampling method. Data analysis in this study utilized by the Smart PLS program version 4.0.9.8  The results of the study indicate that (1) E-Servqual has a positive and significant effect on E-Satisfaction. (2) E-Servqual was also found to have a positive and significant effect on E-Trust. (3) E-Satisfaction has a positive and significant effect on E-Trust. (4) E-Satisfaction was found to act as a mediating variable in the relationship between E-Servqual and E-Trust. (5) Promotion, as a moderating variable, does not have a significant effect on the relationship between E-Servqual and E-Trust, and (6) Promotion was found to have a significant effect as a moderating variable in the relationship between E-Servqual and E-Satisfaction, with a negative direction of the relationship.