Journal of Management - Small and Medium Enterprises (SME's)
Vol 19 No 2 (2026): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)

Revitalizing Qienzy variant drinks MSMES in Medan Tuasan through innovation-based business models and digital transformation

Mica Siar Meiriza (Department of Management, Faculty of Economics and Business, State University of Medan)
Rahman Rahman (Department of Management, Faculty of Economics and Business, State University of Medan)
Dira Febrina Sebayang (Department of Management, Faculty of Economics and Business, State University of Medan)
Grace Analita Febrina Anak Ampun (Department of Management, Faculty of Economics and Business, State University of Medan)
Saffanah Alya Zahra (Department of Management, Faculty of Economics and Business, State University of Medan)
Mhd Rasyid Alfarisi (Department of Management, Faculty of Economics and Business, State University of Medan)
Nabila Kesya Azzahra Siregar (Department of Management, Faculty of Economics and Business, State University of Medan)
Ayu Primsa Br Tarigan (Department of Management, Faculty of Economics and Business, State University of Medan)
Listem Wisiska Situmorang (Department of Management, Faculty of Economics and Business, State University of Medan)
Ariel Immanuel Panjaitan (Department of Management, Faculty of Economics and Business, State University of Medan)
Dhiya Atikah (Department of Management, Faculty of Economics and Business, State University of Medan)
Siti Salwa Azalia (Department of Management, Faculty of Economics and Business, State University of Medan)
Nurlila Azmi Hutapea (Department of Management, Faculty of Economics and Business, State University of Medan)
Lasria Sitorus (Department of Management, Faculty of Economics and Business, State University of Medan)
Jelita Febrianti Tampubolon (Department of Management, Faculty of Economics and Business, State University of Medan)
Julius Kristianus Nainggolan (Department of Management, Faculty of Economics and Business, State University of Medan)



Article Info

Publish Date
09 Jul 2026

Abstract

This study examines the business challenges faced by Qienzy Variant Drinks MSME in Medan Tembung and proposes revitalization strategies through innovation-driven business models and digital transformation. As micro-enterprises operate in an increasingly competitive and technology-oriented environment, the ability to innovate and adapt digitally has become essential for long-term sustainability and growth. Employing a qualitative descriptive approach, the study collected data through interviews, observations, and documentation involving the business owner as the primary informant. The findings reveal that limited product innovation, reliance on manual operational processes, inadequate utilization of digital marketing, and the absence of structured management practices have constrained the enterprise’s competitiveness and growth potential. To address these challenges, the study identifies several strategic priorities, including the adoption of digital technologies, continuous menu innovation, recruitment of personnel with relevant skills, and the implementation of a market-oriented business model. These initiatives are expected to enhance operational efficiency, strengthen market responsiveness, and improve overall business performance. The study contributes to the literature on micro-enterprise development and digital entrepreneurship by providing practical insights into how small businesses can adapt to the demands of the digital era. However, as the findings are derived from a single case study, future research is encouraged to involve a broader range of respondents or conduct comparative analyses across similar enterprises to improve the generalizability of the results. Keywords: MSME; Business Innovation ; Digital Transformation

Copyrights © 2026






Journal Info

Abbrev

JEM

Publisher

Subject

Economics, Econometrics & Finance

Description

Tujuan dari jurnal ini adalah mempublikasikan artikel hasil penelitian dan kajian pustaka yang ditulis oleh dosen, peneliti dan mahasiwa. Adapun lingkup topik dari jurnal ini adalah : 1. Manajemen Umum 2. Manajemen Pemasaran 3. Sumberdaya Manusia 4. Keuangan 5. Manajemen Operasi 6. Manajemen ...