Escalate : Economics and Business Journal
Vol. 4 No. 02 (2026): Escalate: Economics and Business Journal

Implementation of Management Information Systems in MSMEs Using E-Commerce Platforms

Muhammad Yordan Dafarin Fadil (Lambung Mangkurat University)
Aditya Ramadhan (Lambung Mangkurat University)
Faisal Hairi (Lambung Mangkurat University)



Article Info

Publish Date
08 Jul 2026

Abstract

The rapid growth of e-commerce in Indonesia, with a digital economy GMV of USD 90 billion in 2024, encourages MSMEs to adopt digital platforms as business channels. However, empirical evidence on whether e-commerce alone improves MSME performance remains mixed, and the role of Management Information Systems (MIS)-particularly accounting information systems-in this relationship is often overlooked. This article examines the contribution of MIS implementation to MSME performance through a literature review of empirically verified national and international sources (2019-2024). Results show that e-commerce's effect on MSME performance is inconsistent across studies-positive but not always significant-while the simultaneous use of accounting information systems together with e-commerce produces a more consistent positive and significant effect on performance. Key challenges include underutilized financial information systems, low cybersecurity awareness, and adoption driven more by external trading-partner pressure than internal strategic initiatives. The article concludes that MIS adoption success depends on technology, organizational readiness, and environmental factors as conceptualized in the Technology-Organization-Environment framework.

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Journal Info

Abbrev

escalate

Publisher

Subject

Economics, Econometrics & Finance

Description

Escalate invites both empirical and theoretical articles that explore micro and macro phenomena. The journals publication scope encompasses a wide array of domains, including macro and micro economics, business strategy and policy, entrepreneurship, finance and accounting studies, human resource ...