Asian Journal of Multidisciplinary Research
Vol. 3 No. 2 (2026): Asian Journal of Multidisciplinary Research

Integrating MTTR, FMEA and Criticality Matrix Analysis for Enhancing Maintenance Strategy in the Ice Cream Industry: A Case Study in Indonesia

Dede Roni (Department of Industrial Engineering, Faculty of Engineering, Pelita Bangsa University Jl. Inspeksi Kalimalang No. 09, Cibatu, South Cikarang, Bekasi Regency, West Java 17530, Indonesia)
Elaeys Mulia Bulqis (Department of Industrial Engineering, Faculty of Engineering, Pelita Bangsa University Jl. Inspeksi Kalimalang No. 09, Cibatu, South Cikarang, Bekasi Regency, West Java 17530, Indonesia)



Article Info

Publish Date
18 Jul 2026

Abstract

In the highly competitive ice cream manufacturing industry, production line stability is critical due to the vulnerability of perishable materials. One of the main challenges faced by companies is the high frequency of machine downtime, which disrupts production targets, increases energy consumption, and elevates the risk of raw material waste. This study aims to evaluate repair speed performance across production lines based on the Mean Time to Repair (MTTR) tolerance limit, identify and prioritize critical failure modes using the Risk Priority Number (RPN), and formulate maintenance strategy recommendations by classifying assets into three criticality levels: High, Medium, and Low. The analysis results indicate that lines 4, 8, and 9 are the most critical production areas, as their performance exceeds the company’s MTTR tolerance limit of 40 minutes. The highest average MTTR values were recorded on line 4 (46.67 minutes), line 8 (42.57 minutes), and line 9 (65.00 minutes). These results are supported by the Failure Mode and Effects Analysis (FMEA), where the highest RPN values were identified on the molding machine in line 4 (RPN 140 and 100), the tunnel machine in line 8 (RPN 100), and the tunnel machine in line 9 (RPN 100). Furthermore, the Criticality Matrix consistently positions line 4 and line 9 within the High Criticality zone, indicating that failures on these lines have a significant impact on production flow and therefore require immediate maintenance prioritization compared to assets in the medium and low risk categories. Based on this risk mapping, the study recommends a strategic transition from reactive maintenance toward a differentiated maintenance policy, including the implementation of Condition Based Maintenance (CBM) on critical lines and the standardization of maintenance Standard Operating Procedures (SOPs). This approach is expected to improve equipment reliability, reduce unplanned downtime, and support the long term sustainability of production quality.

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Journal Info

Abbrev

ajmr

Publisher

Subject

Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

The Asian Journal of Multidisciplinary Research is dedicated to publishing cutting-edge research and scholarly articles that span a broad range of disciplines, focusing on interdisciplinary approaches and innovative solutions to contemporary global challenges. The journal serves as a platform for ...