The development of Artificial Intelligence (AI) has significantly transformed various sectors, including the legal field. AI has increasingly been utilized in civil dispute resolution, assisting in legal research, document analysis, judgment prediction, and the implementation of Online Dispute Resolution (ODR). These technological advancements offer several advantages, including time savings, cost efficiency, and improved public access to legal services. However, the use of AI also raises several legal issues, including regulatory gaps, algorithmic bias, personal data protection concerns, and questions regarding legal liability when errors occur during decision-making processes. This study employs a normative juridical research method using statutory and conceptual approaches. The findings indicate that AI has considerable potential to improve the effectiveness of civil dispute resolution. Nevertheless, its implementation still requires human oversight and comprehensive legal regulations to ensure legal certainty, justice, and the protection of the parties' rights in Indonesia.
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