Bima Journal : Business, Management and Accounting Journal
Vol. 7 No. 1 (2026)

Influence Of Marketing Influencer , Online Customer Reviews And Product Quality On Purchasing Decisions For Skintific Products On Tiktok Platform

Shaafi Abidah (Universitas Muhammadiya Sidoarjo)
Mochamad Rizal Yulianto (Universitas Muhammadiya Sidoarjo)
Muhammad Yani (Universitas Muhammadiya Sidoarjo)



Article Info

Publish Date
30 Jun 2026

Abstract

Purpose: This study analyzes the influence of influencer marketing, online customer reviews, and product quality on Skintific's purchasing decisions on TikTok. Methodology: This study uses a descriptive quantitative design with purposive sampling of 140 respondents. The data were analyzed using SmartPLS through Outer Model Test, Cronbach's Alpha, AVE, Composite Reliability, R², and path coefficient estimation. Results: The results show that Marketing through Influencers has a positive effect on Purchase Decisions (T = 3.210, p = 0.001) and increases consumer trust and buying interest. Online Customer Reviews also have a positive effect on Purchase Decisions (T = 2.950, p = 0.003). Product Quality has a positive effect on Purchase Decisions (T = 4.110, p = 0.000).Findings: This study shows that influencer marketing, online customer reviews, and product quality positively affect Skintific's purchasing decisions on TikTok, with product quality and customer reviews being the main factors. Novelty: This study provides new empirical contributions to TikTok digital marketing, showing the synergy between influencers, customer reviews, and product quality as key factors in purchasing decisions. Originality: This research focuses on the influence of these three variables and TikTok's role as a primary marketing platform for Skintific products. Conclusion: Influencer marketing, online customer reviews, and product quality have a significant positive effect on Skintific purchasing decisions on TikTok. Integrating these three variables can increase trust, loyalty, and sales. Type of Paper: Empirical research paper.

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Journal Info

Abbrev

bima

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

BIMA Journal is a scientific communication media which is issued by PDM Bengkulu. It is the contribution to the development of social science, business, accounting, and economy which is divided into the English Language which contains research results, literature review, field cases, or concepts. ...