Doktrin: Jurnal Dunia Ilmu Hukum dan Politik
Vol. 4 No. 3 (2026): Juli: Jurnal Dunia Ilmu Hukum dan Politik

Perlindungan Hukum Bagi Konsumen Atas Cacat Produk

Imelda Prisella Ramadhani (Unknown)
Nur Suci Amelia (Unknown)
Ali Munib (Unknown)



Article Info

Publish Date
07 Jul 2026

Abstract

Legal protection for consumers against defective products is a crucial issue in the development of modern trade, particularly due to the imbalance of power between business actors and consumers in accessing information and ensuring product safety. This study aims to analyze the forms of preventive and repressive legal protection afforded to consumers, as well as to formulate the responsibilities of business actors for losses arising from defective products under applicable laws and regulations. The research employs a normative juridical method with statutory and conceptual approaches, utilizing primary, secondary, and tertiary legal materials analyzed qualitatively. The findings indicate that the Consumer Protection Act, the Trade Law, Government Regulation No. 29/2021, and other sectoral regulations provide a strong legal foundation for consumer protection, including information obligations, product safety standards, product recall mechanisms, and the imposition of civil, administrative, and criminal liability on business actors. Furthermore, the principles of strict liability and corporate accountability strengthen the consumer’s position in claiming compensation. In conclusion, Indonesia’s consumer protection system is comprehensively regulated, yet requires more effective supervision to ensure business compliance and enhance consumer safety.

Copyrights © 2026






Journal Info

Abbrev

Doktrin-widyakarya

Publisher

Subject

Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Doktrin: Jurnal Dunia Ilmu Hukum dan Politik dengan e-ISSN : 2988-1668, p-ISSN : 2987-4866 adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh International Forum of Researchers and Lecturers. Jurnal ini memuat kajian-kajian di bidang ilmu hukum dan Sosial Politik baik ...