Infotek : Jurnal Informatika dan Teknologi
Vol. 9 No. 2 (2026): Infotek : Jurnal Informatika dan Teknologi

Sistem Informasi Web Klasterisasi UMKM Kota Gorontalo Menggunakan Algoritma K-Means

Syahrul Ridho R Rauf (Universitas Negeri Gorontalo)
Indhitya R. Padiku (Universitas Negeri Gorontalo)
Rahmat Taufik R. L. Bau (Universitas Negeri Gorontalo)
Lillyan Hadjaratie (Universitas Negeri Gorontalo)
Eka Vickraien Dangkua (Universitas Negeri Gorontalo)



Article Info

Publish Date
21 Jul 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are strategic pillars of the national economy; however, business owners in Gorontalo City still face challenges such as low digital literacy and limited technology adoption. Current government marketing assistance is considered suboptimal because it still relies on a mass mentoring approach (one-size-fits-all), ignoring the heterogeneous maturity levels of each business unit. This study aims to design and develop a web-based information system that automates MSME clustering using the K-Means algorithm while simultaneously acting as a recommendation engine for personalized digital marketing strategies. The software was developed using the linear sequential Waterfall model. The algorithm's processing successfully mapped a population of 112 data points into three functional clusters: Traditional Micro Enterprises (28 units), Developing Small Enterprises (52 units), and Modern Medium Enterprises (32 units). Functionality testing using the Black Box method showed that the system is 100% valid with no errors. Furthermore, interface usability evaluation using the System Usability Scale (SUS) achieved a score of 84.125, earning an "Excellent" rating. This research contributes by providing an integrated system foundation that shifts the government's coaching paradigm from mass promotion to data-driven precision marketing, thereby accelerating the digital transformation of MSMEs objectively and sustainably.

Copyrights © 2026






Journal Info

Abbrev

infotek

Publisher

Subject

Computer Science & IT Control & Systems Engineering Engineering

Description

INFOTEK Jurnal Informatika dan Teknologi Fakultas Teknik Universitas Hamzanwadi selanjutnya disebut Jurnal Infotek (e-ISSN: 2614-8773) merupakan Jurnal yang dikelola oleh Fakultas Teknik Universitas Hamzanwadi yang mempublikasikan artikel ilmiah hasil penelitian atau kajian teoritis (invited ...