Jurnal Ilmiah Multidisiplin Indonesia
Vol. 5 No. 07 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), 2026

Information System for Managing Work Requests and Monitoring Dental Prosthesis Laboratory Services at Quality Dental Care Semarang

Lie Eraldo Manason (Universitas Nasional Karangturi Semarang)
Dody Indra Sumantiawan (Universitas Nasional Karangturi Semarang)



Article Info

Publish Date
22 Jul 2026

Abstract

The denture laboratory plays a crucial role in supporting dental clinic services, especially in providing prosthetic products that are delivered on time and meet the medical needs of patients. At Quality Dental Care Semarang, the management of job requests and the recording of service process statuses are still done manually, which can lead to delays in information flow, difficulties in monitoring job statuses, and obstacles in performance evaluation. This study aims to develop a web based information system for managing job requests and monitoring the services of the denture laboratory using PHP, HTML, and MySQL. Through the Research and Development (RAD) method, the stages involved include needs analysis, design, implementation, and functional testing. The developed system provides features for recording job requests, monitoring process statuses, recording completion times, and generating reports, all integrated into a single database. The results of functional testing show that this system successfully improves workflow organization, enhances information management efficiency, and facilitates job status monitoring.

Copyrights © 2026






Journal Info

Abbrev

esaprom

Publisher

Subject

Agriculture, Biological Sciences & Forestry Computer Science & IT Earth & Planetary Sciences Engineering Physics

Description

Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) is a peer-reviewed journal regularly published by the SEAN Institute every three months. namely, several research publications to publish multi-disciplinary articles with general topics on engineering, science, agriculture, plantations, forestry and ...