Teknika
Vol. 14 No. 2 (2025): July 2025

Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method

Ridwan Setiawan (Department of Computer Science, Institut Teknologi Garut, West Java, Indonesia)
Muhamad Faturrahman (Department of Computer Science, Institut Teknologi Garut, West Java, Indonesia)
Yosep Septiana (Department of Computer Science, Institut Teknologi Garut, West Java, Indonesia)
Dewi Tresnawati (Department of Computer Science, Institut Teknologi Garut, West Java, Indonesia)
Ade Sutedi (Department of Computer Science, Institut Teknologi Garut, West Java, Indonesia)



Article Info

Publish Date
01 Jul 2025

Abstract

The virtual tour website in higher education significantly enhances campus information accessibility; yet, the poor usability of the ITG Virtual Tour website leads to a subpar user experience. This research offers a redesign of the UI/UX utilizing the Five Planes technique, which prioritizes clarity in information and navigation. A System Usability Scale (SUS) was employed to evaluate the site's usability prior to and after the redesign, adhering to the five stages of The Five Planes: Strategy, Scope, Structure, Skeleton, and Surface. The test findings indicated that the initial SUS score of 51.17 (classified as "poor") rose to 74.7 (classified as "good") following the installation of the revised design, demonstrating a substantial enhancement in usability and user satisfaction. This study contributes by demonstrating how the Five Planes method can be effectively applied in the academic context to improve the usability of virtual tour websites, offering a structured framework that can be adopted by other institutions seeking similar improvements.

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Journal Info

Abbrev

teknika

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Engineering

Description

Teknika is a peer-reviewed journal dedicated to disseminate research articles in Information and Communication Technology (ICT) area. Researchers, lecturers, students, or practitioners are welcomed to submit paper which has topic below: Computer Networks Computer Security Artificial Intelligence ...