JEA17: Jurnal Ekonomi Akuntansi
Vol. 11 No. 1 (2026): April

THE EFFECT OF DIFFERENTIATION STRATEGY, MARKET ORIENTATION, PRODUCT QUALITY, AND PRICE PERCEPTION ON COMPETITIVE ADVANTAGE IN THE TIKTOK SHOP MARKETPLACE

Nidia Putri Callistasari (Unknown)
Lukita Tripermata (Universitas Indo Global Mandiri, Palembang lukita@uigm.ac.id)
Lesi Hartati (Universitas Indo Global Mandiri, Palembang)



Article Info

Publish Date
04 Apr 2026

Abstract

The development of social media–based e-commerce has intensified competition among marketplaces, including TikTok Shop, which adopts a social commerce concept. This condition requires business actors to possess sustainable competitive advantages in order to survive in the dynamic digital market. This study aims to analyze the effect of differentiation strategy, market orientation, product quality, and price perception on the competitive advantage of the TikTok Shop marketplace among the community in Palembang City. This research employs a quantitative approach using a survey method. Primary data were collected through questionnaires distributed to active TikTok Shop users in Palembang City using purposive sampling techniques. Data analysis was conducted using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The results indicate that, partially, differentiation strategy has a positive and significant effect on the competitive advantage of the TikTok Shop marketplace. Market orientation has a positive and significant effect on competitive advantage. Product quality also has a positive and significant effect on competitive advantage. Furthermore, price perception has a positive and significant effect on the competitive advantage of the TikTok Shop marketplace.

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Journal Info

Abbrev

JEA17

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

Description

JEA17 : Jurnal Ekonomi Akuntansi diterbitkan secara berkala, dua kali dalam setahun bulan April dan Oktober. Jurnal ini berisi Hasil karya Penelitian yang dilakukan oleh para dosen/mahasiswa/masyarakat yang ditulis dengan bahasa Indonesia dan bahasa Inggris. Jurnal Ekonomi Akuntansi ini diterbitkan ...