AKSIOMA : Jurnal Manajemen
Vol 5 No 1 (2026): AKSIOMA : Jurnal Manajemen [Februari-Juli 2026]

The Effect of Motivation and Compensation on the Job Satisfaction of Online Gojek Drivers in Palembang City

Denty Natali (Universitas Katolik Musi Charitas)
Clara Gloria Koraag (Universitas Katolik Musi Charitas)
Johan Gunady Ony (Universitas Katolik Musi Charitas)



Article Info

Publish Date
22 Apr 2026

Abstract

Ride-hailing services in Palembang play an important role in community mobility; however, drivers’ job satisfaction remains an issue. Previous studies have shown inconsistent results regarding the influence of motivation and compensation on job satisfaction, indicating a research gap in digital platform-based work. This study aims to analyze the effect of motivation and compensation on the job satisfaction of ride-hailing drivers. A quantitative approach was employed with a sample of 101 respondents, determined using the Lemeshow formula and convenience sampling. Data were analyzed using multiple linear regression. The results show that motivation and compensation have a positive and significant effect on job satisfaction, contributing 72.9% of the variance. The novelty of this study lies in testing the model within a nonconventional, flexible work context. Theoretically, this study reinforces motivation and compensation theories in the digital economy and provides empirical contributions to human resource management research.

Copyrights © 2026






Journal Info

Abbrev

aksioma

Publisher

Subject

Economics, Econometrics & Finance

Description

AKSIOMA : Jurnal Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh program studi manajemen dan magister manajemen, Universitas Katolik Widya Mandira Kupang. Tujuan AKSIOMA : Jurnal Manajemen adalah untuk membangun saluran komunikasi yang efektif antara para pemangku ...