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All Journal AKSIOMA : Jurnal Manajemen
Denty Natali
Universitas Katolik Musi Charitas
Economics, Econometrics & Finance

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The Effect of Motivation and Compensation on the Job Satisfaction of Online Gojek Drivers in Palembang City Denty Natali; Clara Gloria Koraag; Johan Gunady Ony
AKSIOMA : Jurnal Manajemen Vol 5 No 1 (2026): AKSIOMA : Jurnal Manajemen [Februari-Juli 2026]
Publisher : Program Studi Manajemen dan Magister Manajemen, Fakultas Ekonomika dan Bisnis, Universitas Katolik Widya Mandira

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30822/aksioma.v5i1.4097

Abstract

Ride-hailing services in Palembang play an important role in community mobility; however, drivers’ job satisfaction remains an issue. Previous studies have shown inconsistent results regarding the influence of motivation and compensation on job satisfaction, indicating a research gap in digital platform-based work. This study aims to analyze the effect of motivation and compensation on the job satisfaction of ride-hailing drivers. A quantitative approach was employed with a sample of 101 respondents, determined using the Lemeshow formula and convenience sampling. Data were analyzed using multiple linear regression. The results show that motivation and compensation have a positive and significant effect on job satisfaction, contributing 72.9% of the variance. The novelty of this study lies in testing the model within a nonconventional, flexible work context. Theoretically, this study reinforces motivation and compensation theories in the digital economy and provides empirical contributions to human resource management research.
Co-Authors Clara Gloria Koraag Ony, Johan Gunady