JAM : Jurnal Aplikasi Manajemen
Vol. 15 No. 3 (2017)

CONSUMER'S CONSIDERATION IN CHOOSING A HOSPITAL

retnaningtyas, sri (Unknown)
Hariyanti, Tita (Unknown)
Rasyid, Harun Al (Unknown)



Article Info

Publish Date
01 Sep 2017

Abstract

The purpose of the research is to find out the consumers'consideration in choosing a hospital. The researcher utilizes the approach by measuring the impact of motivation, reference group, and marketing mix toward consumers'decision to choose An-Nisaa' hospital. The research is a quantitative by applying cross sectional study. Then, the researcher needs for about two months to take 70 respondents, which are taken from outpatients of polyclinic and An-Nisaa'Hospital by utilizing questionnaire as a research instrument. By the research, the researcher applies independent and dependent variables. The independent variable consists of motivation, reference group, and marketing mix. The dependent variable consists of consumers'decision to choose An Nisaa Hospital. The data analysis applies doubled linear analysis by using SPSS program. The result of the research shows that there is a simultaneous effect of motivation, reference group, and marketing mixed toward consumers'decision in choosing An-Nisaa'Hospital. Marketing mixed has a dominant influence. However, motivation partially has no effect toward consumers'decision in choosing An-Nisaa'Hospital.

Copyrights © 2017






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...