Indonesian Journal of Global Health Research
Vol. 8 No. 1 (2026): Indonesian Journal of Global Health Research

The Effect of Memo Intervention (Motivation, Enrichment, Mentoring and Operant Conditioning) on Nurses Caring Behavior

Memorya Yani Kharismawati (Universitas Karya Husada Semarang)
Tri Ismu Pujiyanto (Universitas Karya Husada Semarang)
Fery Agusman Motuho Mendrofa (Universitas Karya Husada Semarang)



Article Info

Publish Date
19 Feb 2026

Abstract

Caring is a core dimension of nursing practice, yet it varies significantly across regions and health systems. In Indonesia, approximately 35% of nurses exhibit poor caring behaviors, and Panti Wilasa dr. Cipto Hospital continues to receive complaints regarding the quality of nurse care. Objective to evaluate the effect of MEMO (Motivation, Enrichment, Mentoring, Operant Conditioning) intervention on nurses' caring behavior at Panti Wilasa dr Cipto Hospital Quasi-experimental quantitative study with One-Group Pretest-Posttest Design as many as 122 nurses with ≥ 8 years of service were selected through purposive sampling. MEMO intervention was implemented for three weeks. Caring behavior was evaluated before and after the intervention using valid observation instruments based on Swanson's Caring Theory. Data were analyzed by Wilcoxon Signed Rank Test due to non-normal distribution of data. Component effects were evaluated through ANOVA. Caring behavior scores significantly increased from a mean of 16.06 before the intervention to 18.14 after the intervention (p = 0.000). All MEMO components significantly influenced caring behavior: Motivation (F = 12.984, p = 0.000), Enrichmnet (F = 11.778, p = 0.001), Mentoring (F = 9.763, p = 0.002), and Operant Conditoning (F = 8.201, p = 0.005).MEMO intervention effectively and significantly improved nurses' caring behavior.

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Journal Info

Abbrev

IJGHR

Publisher

Subject

Description

Indonesian Journal of Global Health Research is a open access, peer reviewed and refereed international journal. Indonesian Journal of Global Health Research aim to publish original research paper devoted to various area of all health sciences. Indonesian Journal of Global Health Research provides a ...