Pengaruh Work Life Balance dan Perceived Organizational Support terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada PT Primaplast Indonesia)

Shahnaz Mawaria Zahra (Universitas Sultan Ageng Tirtayasa)
Wawan Prahiawan (Universitas Sultan Ageng Tirtayasa)

Jurnal Penelitian dan Pengabdian Masyarakat
Vol. 4 No. 3 (2026): August 2026 In Press

This study aims to analyze the effect of work-life balance and perceived organizational support on employee performance, with job satisfaction serving as an intervening variable at PT Primaplast Indonesia. This study employed a quantitative approach using a survey method. The population consisted of 81 employees of PT Primaplast Indonesia, and a saturated sampling technique was applied, allowing all population members to participate as respondents. Data were collected through questionnaires and analyzed using SmartPLS-based Structural Equation Modeling (SEM). The findings indicate that work-life balance and perceived organizational support have a positive and significant effect on both employee performance and job satisfaction. Job satisfaction also has a positive and significant effect on employee performance. Furthermore, job satisfaction positively and significantly mediates the relationship between work-life balance and employee performance, as well as the relationship between perceived organizational support and employee performance.