JHSS (Journal of Humanities and Social Studies)
Vol. 10 No. 02. (2026): JHSS (Journal of Humanities and Social Studies)

Integrating Social Cognitive Theory in English for Office Administration Learning Performance Outcomes: english

Bhagaskoro Kurniawan (Politeknik Semen Indonesia, Gresik, Indonesia)
Basyiruddin Basyiruddin (Politeknik Semen Indonesia, Gresik, Indonesia)
Riesca Anindya Septantina (Politeknik Semen Indonesia, Gresik, Indonesia)



Article Info

Publish Date
24 Jul 2026

Abstract

This study examines the effectiveness of Social Cognitive Theory (SCT)–based English instruction supported by strategic code-mixing in improving learning motivation and English performance among Office Administration students in an English for Specific Purposes (ESP) context. Using a quantitative quasi-experimental design, the study involved 30 undergraduate students who completed pre-test and post-test assessments as well as a Likert-scale questionnaire measuring SCT-related constructs, including self-efficacy, observational learning, self-regulated learning, and motivation and engagement. Data were analyzed using descriptive statistics, paired-sample t-tests, and Pearson correlation analysis in SPSS to evaluate learning gains and relationships among psychological learning variables. The results indicate a significant improvement in students’ English performance following the instructional intervention, demonstrating the effectiveness of SCT-based pedagogy in strengthening office-related English skills. Questionnaire findings reveal high levels of self-efficacy, observational learning, and self-regulated learning, along with moderate to high motivation and engagement, suggesting enhanced confidence, autonomy, and classroom participation. Correlation analysis shows that self-efficacy, observational learning, and motivation and engagement were significantly and positively associated with students’ final English scores, while self-regulated learning displayed a positive but non-significant relationship, indicating a more gradual impact on performance. Additionally, the strategic use of code-mixing, particularly Bahasa Indonesia, contributed to reducing learner anxiety, improving comprehension, and increasing confidence in professional English communication. Overall, the findings provide empirical evidence that integrating SCT-based instructional strategies with principled code-mixing effectively enhances English proficiency, learner motivation, and workplace communication competence, offering valuable implications for ESP instruction and higher education language teaching

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Journal Info

Abbrev

JHSS

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

JHSS (Journal of Humanities and Social Studies) is a journal that publishes scientific papers in the field of humanities and social studies. This Journal, run by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan, Bogor. The Journal provides opportunities for scholars to submit ...