JHSS (Journal of Humanities and Social Studies)
Vol. 10 No. 02. (2026): JHSS (Journal of Humanities and Social Studies)

The Influence Of Content Marketing, Online Customer Reviews, And Product Quality On Interest In Buying Mykonos Perfume Products On Shopee E-Commerce (Study On Generation Z In Surabaya)

Marcella Arthamevia Arifin (Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya, Indonesia)
Siti Ning Farida (Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya, Indonesia)



Article Info

Publish Date
17 Jun 2026

Abstract

This study aims to identify and analyze the influence of Content Marketing, Online Customer Reviews, and Product Quality on Generation Z’s purchase intent for Mykonos perfume products on the Shopee e-commerce platform in Surabaya. The research method employed is a quantitative method using an associative approach. Data collection was conducted by distributing questionnaires to respondents. The sample in this study consisted of 157 Generation Z respondents in Surabaya who were aware of or had seen Mykonos perfume products on Shopee. The data analysis techniques used included validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination using SPSS software. The results of the study indicate that Content Marketing, Online Customer Reviews, and Product Quality simultaneously have a significant effect on the purchase intention for Mykonos perfume products. Partially, Content Marketing has a positive and significant effect on purchase intention, Online Customer Reviews have a positive and significant effect on purchase intention, and Product Quality has a positive and significant effect on the purchase intention for Mykonos perfume products on the Shopee e-commerce platform. These findings indicate that the better the content marketing strategy, the more positive the customer reviews, and the higher the product quality, the greater consumers’ interest in purchasing Mykonos perfumes will be.

Copyrights © 2026






Journal Info

Abbrev

JHSS

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

JHSS (Journal of Humanities and Social Studies) is a journal that publishes scientific papers in the field of humanities and social studies. This Journal, run by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan, Bogor. The Journal provides opportunities for scholars to submit ...