Journal of Management, Economic, and Accounting
Vol. 5 No. 3 (2026): July

The Influence Of Electronic Word Of Mouth And Brand Trust On Product Purchase Decisions Among Tokopedia Application Users

kadek Sadu Gunawan (Univertas Pendidikan Ganesha)
Fridayana Yudiaatmaja (Universitas Pendidikan Ganesha)



Article Info

Publish Date
31 Jul 2026

Abstract

This study was conducted to determine how Electronic Word Of Mouth and Brand Trust influence Product Purchasing Decisions on Tokopedia platform users. This study was conducted on Tokopedia application users to determine the influence of Electronic Word Of Mouth and Brand Trust on Product Purchasing Decisions. The results of the study indicate that Electronic Word Of Mouth (X1) influences Product Purchasing Decisions (Y). Brand Trust (X2) influences Product Purchasing Decisions (Y). And Electronic Word Of Mouth (X1) and Brand Trust (X2) jointly influence Product Purchasing Decisions (Y). Information or messages contained in eWOM can be a reference for consumers in evaluating a product or brand. Brand trust is the consumer's point of view with the brand and the sense of trust in the brand, satisfaction, experience, and direct use that creates trust in a particular brand. Tokopedia application users in determining purchasing decisions on a product tend to look at product reviews and use personal experiences on a brand.

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Journal Info

Abbrev

JMEA

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management, Economic, and Accounting is a peer-reviewed journal. JMEA invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Management Science Marketing Financial management Human Resource ...