JEBD
Vol. 2 No. 4 (2025): April - Juni

Integrasi Pemikiran Sistem untuk Digital Government: Systematic Literature dan Model Konseptual Holistik

Fuji Syaulend Utami (Ilmu Administrasi Negara, Universitas Negeri Padang)
Galuh Fitria Nopita Anggi (Universitas Negeri Padang)
Nasywa Dwi Aura (Universitas Negeri Padang)
Vhaiz Alfarisy de Rekha (Universitas Negeri Padang)
Jumiati Jumiati (Universitas Negeri Padang)
Boni Saputra (Universitas Negeri Padang)



Article Info

Publish Date
16 Jun 2025

Abstract

Digital transformation in public administration faces systemic complexities that require a holistic and integrated approach. Previous research shows that 68% of e-government projects fail due to fragmentary approaches that ignore systemic aspects. This study aims to integrate systems thinking principles in developing a conceptual framework for a holistic, adaptive, and sustainable digital public administration system. The study used a systematic literature review method of 20 journal articles and 2 academic books for the period 2015-2024. The research used content analysis to explore key patterns in the literature and develop an in-depth conceptual synthesis. The results identified five critical dimensions of an integrated digital administrative system: system architecture, digital capacity, integration mechanism, adaptive governance, and value creation process. The implementation of a systemic approach was shown to reduce implementation fragmentation by 45%, increase system utilization by 78%, and improve overall government effectiveness by 52%. This framework makes a theoretical contribution in filling the gap of systems thinking literature for digital government and provides practical guidance for sustainable digital transformation in public administration.

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Journal Info

Abbrev

jebd

Publisher

Subject

Economics, Econometrics & Finance Engineering

Description

Jurnal Ekonomi dan Bisnis Digital (JEBD) E-ISSN : 3025-6429 is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Economic, finance, management, information technology and related fields. JEBD provides an outlet for the ...