Journal Research of Management
Vol. 7 No. 2 (2026): Juni

PERAN SERVANT LEADERSHIP  DAN  EMPLOYEE ENGAGEMENT DALAM MENINGKATKAN KINERJA INOVASI PADA UKM KRIYA DI PROVINSI BALI

Ni Putu Kusuma Widanti (Akademi Keuangan Dan Perbankan Denpasar)
Ida Ayu Agung Paramitaswari (Akademi Keuangan Dan Perbankan Denpasar)
Ni Kadek Pajar Kusumawati (Akademi Keuangan Dan Perbankan Denpasar)
Adisti Maharani Krisna (Akademi Keuangan Dan Perbankan Denpasar)
Ni Wayan Septiawini (Akademi Keuangan Dan Perbankan Denpasar)



Article Info

Publish Date
30 Jun 2026

Abstract

Innovation performance is a critical factor in enhancing business competitiveness and long-term sustainability, particularly for craft Small and Medium Enterprises (SMEs) operating in an increasingly dynamic business environment. This study aimed to examine the effects of servant leadership and employee engagement on innovation performance among craft SMEs in Bali Province, Indonesia. A quantitative research design was employed using a survey of 86 craft SMEs selected through simple random sampling. The collected data were analyzed using multiple linear regression analysis. The findings revealed that servant leadership had a positive and significant effect on innovation performance. Likewise, employee engagement exerted a positive and significant influence on innovation performance. The model produced an Adjusted R² of 0.620, indicating that servant leadership and employee engagement explained 62% of the variance in innovation performance, while the remaining 38% was explained by other factors outside the proposed model. These findings support Social Exchange Theory, suggesting that leaders who prioritize serving, empowering, and supporting employees foster reciprocal relationships that strengthen employee engagement and ultimately enhance innovation performance. The study provides practical implications for craft SME owners by emphasizing the importance of implementing servant leadership practices and fostering employee engagement to improve innovation performance and sustain business competitiveness.

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Journal Info

Abbrev

JARMA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Journal Research of Management (JARMA) merupakan wadah informasi berupa hasil penelitian, studi kepustakaan, gagasan, aplikasi teori dan kajian analisis kritis dibidang Ekonomi & Bisnis umumnya dan publikasi penelitian dosen dan mahasiswa Program Studi Manajemen Universitas Triatma Mulya ...