Jurnal Ekonomi dan Bisnis
Vol 20 No 2 (2026): JEB Vol 20 No 2 Juli 2026

TRANSFORMASI DIGITAL PERPAJAKAN DAN FAKTOR PERILAKU KEPATUHAN WAJIB PAJAK STUDY LITERATURE REVIEW

Sri Ayem (Universitas Sarjanawiyata Tamansiswa)
Dara Ayu Melinda (Universitas Sarjanawiyata Tamansiswa)
Aidha Pradistha Kuncoro (Universitas Sarjanawiyata Tamansiswa)
Febrina Nor Wahidah (Universitas Sarjanawiyata Tamansiswa)
Eka Saputra Pratama (Universitas Sarjanawiyata Tamansiswa)



Article Info

Publish Date
30 Jul 2026

Abstract

Digital transformation has brought significant changes to the taxation sector. It plays a crucial role in promoting taxpayer compliance. This article reviews the literature on the implementation of tax digitalization and its impact on taxpayer compliance behavior. The method used is Systematic Literature Review (SLR), covering 21 national and international. The study results show that digitalization, such as e-filing, e-billing, and integrated administration systems, positive influence in reporting and tax payment efficiency. It also reduces compliance costs. System quality and ease of use are key in enhancing compliance intention and practice. Besides technology benefits, psychological behavioral factors, such as trust in tax authorities, intrinsic motivation, and social norms, still play a major role. However, the main challenges found are digital literacy gaps and uneven infrastructure, especially for SMEs and rural areas. Tax digitalization helps make the tax process clearer and more trustworthy. This facilitates taxpayer compliance. This research emphasizes that the success of tax digital transformation requires synergy between technology, taxpayer behavioral aspects, and equitable digital capacity building.

Copyrights © 2026






Journal Info

Abbrev

jeb

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ekonomi dan Bisnis is a scientific journal published by the Institute Community Service Institute YKPN School of Business Research. JEB publishing is intended as a medium for presenting scientific works, both in the form of scientific studies and research results in the fields of economics ...