Jurnal Manajemen
Vol. 5 No. 3 (2026): Juli 2026

Pengaruh Live Shopping, Influencer Marketing, dan Online Review terhadap Proses Pengambilan Keputusan Pembelian Brand Wardah pada Generasi Z

Anna Nurwalidaini (Universitas indonesia membangun)
Dwi Indah Puspita Rini (Universitas indonesia membangun)
Meli Agustin (Universitas indonesia membangun)
Ripa Nuraini (Universitas indonesia membangun)
Zaskia Dwi Aulia Putri Cahya (Universitas indonesia membangun)



Article Info

Publish Date
15 Jul 2026

Abstract

The development of digital technology has changed consumer behavior in the purchasing decision-making process, especially in Generation Z, who tend to utilize various sources of digital information before purchasing products. This research aims to analyze the influence of live shopping, influencer marketing, and online reviews on the decision-making process of purchasing Wardah products in generation Z in Bandung City. This research uses quantitative shorts with a survey method. Data collection was carried out through the distribution of questionnaires to 100 selected respondents using the purposive sampling technique. Data analysis was carried out using IBM SPSS Statistics 27 through validity test, reliability, classical assumption, multiple linear regression, t test, F test, and determination coefficient. Research results show that live shopping, influencer marketing, and online review have a positive and significant effect on the purchase decision-making process. In addition, the three variables also have a significant effect simultaneously on the purchase decision-making process. Influencer marketing variable is the variable that has the most dominant influence compared to other variables. The value of the determination coefficient (R²) of 0.734 shows that 73.4% of the variation in the purchase decision-making process can be explained by live shopping, influencer marketing, and online review, while the remaining 26.6% is influenced by other factors outside the research model. The research results confirm that the synergy between live shopping, influencer marketing, and online review is able to increase the effectiveness of digital marketing and strengthen the purchase decision-making process for Generation Z consumers.

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Journal Info

Abbrev

mamen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

MAMEN adalah Jurnal Manajemen yang diterbitkan 4 (empat) kali dalam setahun, yaitu pada bulan Januari, April, Juli dan Oktober oleh Yayasan Literasi Sains Indonesia. Jurnal ini merupakan jurnal yang dapat akses secara terbuka bagi para Peneliti, Mahasiswa dan Dosen yang ingin mempublikasikan hasil ...