Cerdika: Jurnal Ilmiah Indonesia
Vol. 6 No. 2 (2026): Cerdika: Jurnal Ilmiah Indonesia

Relationship Between the Quality Management System (QMS) and Cybersecurity: A Case Study in the Banking, Industrial, and Educational Institution Sectors

Marven Ajels Kasenda (Politeknik Negeri Manado)
Marlev Petra Arelly Senduk (Politeknik Negeri Manado)
Muhammad Icshan Abdullah (Politeknik Negeri Manado)
Meida Juliana Simanjuntak (Politeknik Negeri Manado)
Shafana Aurel Zahra (Politeknik Negeri Manado)



Article Info

Publish Date
28 Feb 2026

Abstract

This research analyzes the relationship between the Quality Management System (QMS) and Cybersecurity in three key sectors: banking, industry, and educational institutions. QMS plays a crucial role in developing a culture of quality, compliance with standards, and continuous improvement. On the other hand, Cybersecurity is essential for protecting data, assets, and public trust from cyberattack threats. The aim of this research is to investigate the relationship between the implementation of QMS and the effectiveness of Cybersecurity methods in these three different sectors. The method used is a case study with a qualitative approach through literature analysis, which includes the study of international standards such as ISO 9001 and ISO 27001, as well as related academic articles. The results of the study indicate that a well-planned and coordinated implementation between QMS and Cybersecurity can produce a more flexible, accountable, and sustainable management system. These findings have practical implications for organizations in developing quality policies and cybersecurity initiatives that mutually support one another.

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Journal Info

Abbrev

cerdika

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences

Description

Cerdika: Jurnal Ilmiah Indonesia adalah jurnal yang diterbitkan sebulan sekali oleh CV. Publikasi Indonesia. Cerdika: Jurnal Ilmiah Indonesia akan menerbitkan artikel ilmiah dalam lingkup ilmu sosial, sains dan ilmu kesehatan. Artikel yang dipublikasikan adalah artikel hasil penelitian, kajian atau ...