Interaksi Online
Vol 14, No 2: April 2026

Peran Account Executive dan Data Executive dalam Kampanye “Tilik Jiwa” dalam Meningkatkan Awareness dan Partisipasi Layanan Skrining Kesehatan Mental oleh Dinas Kesehatan Kota Semarang

Nailahsana Rafifah Putri (Prodi S1 Ilmu Komunikasi)
Nurul Hasfi (Prodi S1 Ilmu Komunikasi)



Article Info

Publish Date
31 Mar 2026

Abstract

The high prevalence of mental health disorders in society has become a significant publichealth concern. On the other hand, public awareness and participation in mental healthscreening services provided by the Semarang City Health Office remain relatively low.Therefore, an effective communication strategy is required to increase awareness andencourage the public to utilize mental health screening services. This project was designedusing a social marketing approach through the “Tilik Jiwa” campaign targeting youngproductive age groups, particularly university students and early-career workers in SemarangCity. The campaign strategy was implemented through various communication activities,including mental health screening events, educational roadshows, and the use of social mediaas an information dissemination platform. In its implementation, the Account Executive actedas the liaison between the implementation team and the client, namely the Semarang CityHealth Office, while the Data Executive was responsible for conducting research andprocessing the data required for campaign planning and evaluation. The results of thecampaign indicate an increase of 87.79 percentage points in awareness, 89.33 percentagepoints in knowledge, and a decrease in stigma toward mental health screening services to12.3%. Furthermore, the Tilik Jiwa campaign successfully increased overall participation by36% or 86 participants in mental health screening activities.

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Journal Info

Abbrev

interaksi-online

Publisher

Subject

Library & Information Science Social Sciences

Description

Jurnal Interaksi Online adalah jurnal yang memuat karya ilmiah mahasiswa S1 Jurusan Ilmu Komunikasi, FISIP Undip. Interaksi Online menerima artikel-artikel yang berfokus pada topik yang ada dalam ranah kajian Ilmu Komunikasi dan Ilmu ...